THE CLUB AT ADMIRALS COVE JOB DESCRIPTION

Job Title:

Server Department:

Food and Beverage Summary:

Responsible for guiding the club's members and their guests through a memorable dining experience by attending, anticipating, and exceeding their expectations. While working as part of a team in a fast-paced, member-oriented environment, a Server must be knowledgeable, approachable, efficient, energetic, thoughtful, and detailed. This position is responsible for demonstrating genuine hospitality by welcoming, creating rapport, and delivering a consistent exceptional dining experience.

Essential Duties & Responsibilities:

Prepares restaurant tables with special attention to sanitation and order. Attends pre-meal meetings to learn daily specials, methods of cooking, club announcements, and general club information. Is prepared and confident in presenting menu items including culinary preparations while handling allergens and dietary needs. Smiles and greets members by their name whenever possible and makes self-introduction. Provides immediate attention to all members and guests upon seating. Informs members/guests of daily specials, takes orders for food and drinks, and inputs orders into a point-of-sale (POS) system. Gauges timing of food delivery to ensure members orders are prepared correctly and appropriate food temperatures are met without rushing or causing undue delays. Checks tables frequently to determine if diners have any needs or requests including drink refills, additional bread, butter, desserts, coffee, etc. Removes dishes as needed and clears table after each course and resets them with appropriate silverware. Assists other Servers to ensure that all diners have an excellent dining experience. Requests members' number and presents check for signature as necessary. Ensures that the correct account numbers and names are given for proper billing. Presents dessert menus, suggests, and serves dessert, coffee and after dinner drinks. Clears, cleans, and resets tables that have been vacated. Conduct opening and closing side work to ensure that everything is prepared for efficient service. Conforms with and abides by all regulations, policies, work procedures, and instructions. Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image of The Club at Admirals Cove. Performs other duties as assigned by the Food and Beverage Managers and Assistant Managers.

Knowledge, Skills, and Abilities:

Must have customer service and interpersonal skills. Serving experience is required. Ability to learn members' names and their special preferences. Previous club experience preferred. Work well under pressure. Ability to verbally communicate well in English and in writing. Ability to understand and carry out verbal and written instructions in English. Ability to interact professionally and maintain effective working relationships with superiors, co-workers, and members. Ability to work long hours when necessary. Must be able to multi-task and work in a fast-paced environment. Must have a flexible schedule, including working weekends and holidays.

Job Type:

Full-time Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Food provided Health insurance Paid sick time Paid time off Referral program Vision insurance

Experience:

Restaurant experience: 2 years (Required)

Work Location:

In person