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HG
Hilton Garden Inn Ocala Downtown
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Florida data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,108 / year median in Florida
+15% projected growth
Job Description
Overview Join our vibrant team as a Server and become the heart of memorable dining experiences! In this energetic role, you will deliver exceptional guest service, showcase your culinary and beverage knowledge, and create a welcoming atmosphere that keeps guests coming back. Your enthusiasm and attention to detail will ensure every guest feels valued and satisfied from the moment they arrive until their last sip. This paid position offers an exciting opportunity to grow your hospitality career while working in a lively, fast-paced environment. Duties Greet guests warmly, provide menus, and answer questions about food, beverages, and specials with enthusiasm. Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable. Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness. Upsell menu items including wines, spirits, and specialty cocktails to enhance guest experience and increase sales. Process cash and credit transactions accurately, handle cash handling duties, and manage sales transactions seamlessly. Ensure food safety and sanitation standards are met through proper food handling and serving procedures. Assist with bussing tables, resetting dining areas, and supporting kitchen staff when needed to ensure smooth operations. Experience Previous food service experience in a restaurant setting, especially fine dining or hospitality environments. Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms. Strong knowledge of wine, spirits, cocktail preparation, and beverage service techniques. Excellent customer service skills with the ability to build guest relations and handle diverse customer needs professionally. Demonstrated time management skills to prioritize tasks efficiently in a fast-paced environment. Experience with food safety protocols, sanitation standards, and proper food handling procedures. Ability to perform basic math accurately for processing payments and managing sales transactions. Join us if you're passionate about delivering outstanding service in a lively setting! We value energetic team players who thrive on creating memorable moments for our guests through exceptional hospitality, beverage expertise, and teamwork. This is more than just a job — it's an opportunity to develop your skills in a dynamic culinary environment while making lasting connections with guests and colleagues alike!