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Fire Stone Chinese Cuisine

Server

Career Insights for Waiter / Waitress

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Based on Georgia data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$30,203 / year median in Georgia

+10% projected growth

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Job Description

Overview We are seeking a dynamic and enthusiastic Server to join our team in a fast-paced restaurant environment. This role is essential in providing exceptional customer service and ensuring a memorable dining experience for our guests. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to thrive in a team-oriented atmosphere. Duties Greet and seat guests promptly while ensuring a warm and welcoming atmosphere. Take food and beverage orders accurately using Aloha POS or Micros POS systems. Provide detailed menu information, including daily specials, to enhance guest experience. Upsell menu items and beverages to maximize sales opportunities. Ensure timely delivery of food and drinks to tables while maintaining high standards of service. Assist with food preparation and handling as needed, adhering to food safety and sanitation guidelines. Buss tables efficiently to maintain cleanliness and readiness for incoming guests. Handle cash transactions accurately, including processing payments and providing change. Collaborate with kitchen staff to ensure smooth service flow during peak hours. Address guest inquiries or concerns promptly, ensuring satisfaction throughout their dining experience. Requirements Previous experience in a restaurant or food service environment is preferred, particularly in fine dining or nightclub settings. Familiarity with Aloha POS, Micros POS, OpenTable, or similar systems is an advantage. Strong time management skills with the ability to multitask effectively in a busy environment. Excellent customer service skills with a focus on guest relations and satisfaction. Basic math skills for cash handling and order processing are essential. Knowledge of food safety practices and sanitation standards is required. Culinary experience or kitchen knowledge is beneficial but not mandatory. Ability to work flexible hours, including evenings, weekends, and holidays as needed. Join our team where your passion for hospitality can shine! We look forward to welcoming you aboard as we create unforgettable experiences for our guests together.
Job Types:
Full-time, Part-time Pay:
$15.00 - $37.00 per hour
Work Location:
In person