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K-Pot Korean BBQ & Hot Pot

Restaurant Server

Career Insights for Waiter / Waitress

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Based on Iowa data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$30,964 / year median in Iowa

+6% projected growth

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Job Description

Role Overview A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning. Responsibilities & Duties
  • Primary job function is to ensure guest satisfaction, by providing quality customer service throughout the dining experience
  • Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
  • Ensure the table is clean and that utensils, napkins, and other needs have been provided and anticipate guest's needs prior to them asking
  • All orders should be relayed to the service bar and the kitchen via the POS tablet
  • Continuous interaction with the kitchen to ensure delivery of all food items
  • Setting up and maintaining sections throughout the shift
  • Should possess the ability to multi-task and be aware of several tables progression through the dining experience
  • Cash handling: closing out of all table checks in an orderly and timely fashion. Providing the guest with accurate and complete change, coupled with a sincere "Thank You," and invitation to return
  • Ability to lift boxes occasionally up to 25lbs. Ability to work in various temperature environments, for example low temperature in the refrigerator and high temperature in the cooking area. Should expect to exert a fast paced mobility thought shift between 4 and 10 hours in length
  • Be a team player, assisting other team members whenever needed to ensure customer satisfaction
  • Post shift side work, as assigned via corresponding section assignment. May be required to perform other related duties, as assigned Employee Perks/Benefits
  • Flexible schedule
  • Employee 20% off Discount
  • Fun and lively work environment with potential for growth Qualifications Minimum - 1+ years prior server restaurant experience; ability to lead and train others Preferred - 3+ years prior server restaurant experience; ability to lead and train others What to wear:
  • KPOT will provide employees with two KPOT shirts
  • Employees are to wear black pants and non-slip work shoes K-Pot Korean BBQ & Hot Pot fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Job Type:
Full-time Pay:
$16.00 - $30.00 per hour
Benefits:
Employee discount Flexible schedule Paid training Ability to
Relocate:
West Des Moines, IA 50266: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements