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Taj Restaurant and Banquet
Waitstaff/Hostess
Career Insights for Waiter / Waitress
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Scorecard
Based on Illinois data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,174 / year median in Illinois
+10% projected growth
Job Description
Waitstaff/Hostess Taj Restaurant and Banquet Bolingbrook, IL Job Details Temporary | Part-time | Seasonal | Full-time | Contract From $15 an hour 17 hours ago Benefits Employee discount Qualifications Wine knowledge Fine dining experience OpenTable Time management Full Job Description Job Summary Join our dynamic team as a Waitstaff/Hostess, where your energy and hospitality skills will create memorable dining experiences for our guests. In this vibrant role, you will be the welcoming face of our restaurant, ensuring guests feel valued from the moment they arrive. You will expertly manage seating arrangements, take and serve orders with precision, and provide exceptional customer service that keeps guests coming back. This position offers an exciting opportunity to showcase your food industry knowledge, sales abilities, and passion for hospitality in a fast-paced, fine dining environment. Duties Greet guests warmly upon arrival and manage reservations using OpenTable or similar systems to optimize seating flow Escort guests to their tables, ensuring comfort and satisfaction from the start Take accurate food and beverage orders, utilizing POS systems such as Aloha POS or Micros POS for processing transactions efficiently Serve food and beverages with professionalism, including cocktail and spirits service, while maintaining food safety and sanitation standards Upsell menu items like wines, spirits, or specialty dishes to enhance guest experience and increase sales revenue Clear tables promptly after guests finish their meals, bussing as needed to maintain cleanliness and efficiency Handle cash transactions accurately, process payments through POS systems, and give correct change while maintaining a friendly rapport with guests Skills Proven experience in food service or restaurant environments, especially in fine dining settings Strong knowledge of POS systems such as Aloha POS or Micros POS; familiarity with OpenTable is a plus Excellent customer service skills with a focus on guest relations and hospitality excellence Ability to multitask effectively with strong time management skills in a fast-paced setting Knowledge of wine, spirits, cocktail preparation, and beverage service techniques Basic math skills for processing sales transactions and handling cash accurately Food handling certification and understanding of sanitation standards in the food industry Effective communication skills to coordinate with kitchen staff and team members seamlessly Experience in upselling menu items to maximize sales opportunities while ensuring guest satisfaction Embark on a rewarding career where your enthusiasm fuels memorable dining moments. We value energetic team players who thrive on delivering exceptional service while embracing the vibrant atmosphere of our restaurant. Join us today and be part of a passionate hospitality team dedicated to excellence!