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Agaves Mexican Grill

Server

Career Insights for Waiter / Waitress

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Based on Massachusetts data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$37,260 / year median in Massachusetts

+14% projected growth

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Job Description

We are seeking a personable and enthusiastic Server to join our team at Agaves in Great Barrington, dedicated to delivering an exceptional dining experience. (Experience preferred). Positions are also available at our other Agaves location, 30 Housatonic St. in Lee, MA 01238! The ideal candidate is a team player who can work in a fast-paced environment, take accurate orders, and provide friendly service in a vibrant environment. At Agaves, we take pride in the products we serve and the people we serve them to. We are looking for team members that add positivity and hard work in a tough but rewarding job. Our team and community are what make busy nights worth it. Please apply today and grow with Agaves! Please contact (413)717-8473 with any questions or other inquiries.
Responsibilities:
Greet customers with a good attitude Take customer orders accurately Provide recommendations and maintain an understanding of the menu to answer any questions Serve food and drinks to customers Ensure customer satisfaction by checking in with them throughout their meal Maintain table setting by removing courses as completed and being alert to special requests Handle customer complaints and resolve issues with emotional resiliency Process card payments Take phone orders accurately and attentively Maintain a clean and organized work area Assist with opening and closing duties as needed
Requirements:
Previous experience as a waitress or in a similar role preferred but not required Excellent customer service skills Ability to work in a fast-paced environment Strong communication and interpersonal skills Ability to work flexible hours, including evenings and weekends Must be able to stand and walk for extended periods of time Pay is MA minimum wage for servers $6.75 plus tips
Work Location:
In person