Responsibilities:
- Provide excellent guest services and ensure customer satisfaction
- Operate the point-of-sale (POS) system to process orders and payments
- Take food and beverage orders accurately and efficiently
- Communicate effectively with customers to ensure their needs are met
- Maintain a clean and organized restaurant environment
- Assist in food preparation and assembly as needed
- Uphold high standards of hygiene, cleanliness, and food safety
- Handle guest inquiries, concerns, and complaints in a professional manner
- Collaborate with team members to provide exceptional guest relations
- Demonstrate hospitality and create a welcoming atmosphere for guests
Skills:
- Strong customer service skills with a focus on providing exceptional guest experiences
- Proficiency in operating a POS system and handling cash transactions
- Knowledge of restaurant operations and procedures
- Excellent communication skills, including phone etiquette
- Ability to work well in a team environment and collaborate effectively with colleagues
- Strong problem-solving skills to address guest issues or concerns promptly
- Flexibility to help out in various areas of the restaurant as needed
- Basic understanding of food service and safety regulations
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Types:
Full-time, Part-time Pay:
From $15.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Vision insurance
Shift:
Day shift Evening shift People with a criminal record are encouraged to apply Ability to
Commute:
Leominster, MA 01453 (Required) Ability to
Relocate:
Leominster, MA 01453: Relocate before starting work (Required)
Work Location:
In person