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KS
Katana Sushi & Ramen
Waitstaff/Server
Career Insights for Waiter / Waitress
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Based on Maryland data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,183 / year median in Maryland
+5% projected growth
Job Description
Job Summary Join our dynamic team as a Server, where your energy and hospitality skills will create memorable dining experiences for our guests. In this role, you will be the friendly face that guides guests through their culinary journey, ensuring exceptional service from start to finish. Your culinary knowledge, attention to detail, and passion for food will help elevate our restaurant's reputation for fine dining excellence. This paid position offers an exciting opportunity to develop your food service expertise in a lively, upscale environment that values guest satisfaction and team collaboration. Duties Greet guests warmly upon arrival and provide attentive, personalized service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS and Micros POS, ensuring timely delivery Upsell menu items and wine pairings to enhance guest experience and increase sales opportunities Collaborate with kitchen staff to ensure proper food handling, sanitation, and timely food preparation Manage guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction Assist with food running, bussing tables, and maintaining cleanliness in the dining area to uphold sanitation standards Use reservation management tools like OpenTable to coordinate seating and optimize guest flow Qualifications Proven restaurant experience with a strong background in food service and customer relations Familiarity with POS systems such as Aloha POS and Micros POS; experience with OpenTable is a plus Demonstrated culinary experience or knowledge of food preparation techniques in fine dining or upscale environments Excellent time management skills to handle multiple tables efficiently during busy hours Strong sales skills with the ability to upsell menu items confidently and effectively Knowledge of food safety standards, sanitation procedures, and proper food handling practices Experience working in nightclubs or high-energy hospitality settings is advantageous Basic math skills for cash handling, cashiering, and accurate bill processing Exceptional guest services skills with a friendly demeanor and positive attitude Join us to deliver outstanding service in a vibrant atmosphere where your enthusiasm makes every guest feel special!