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GI
Gusto Italian Cafe
Server
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on New Hampshire data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$37,358 / year median in New Hampshire
+11% projected growth
Job Description
Job Overview We are seeking an energetic and attentive Server to join our dynamic hospitality team! In this vital role, you will be the face of our restaurant, delivering exceptional guest experiences through friendly service, expert beverage and food knowledge, and efficient order management. Your enthusiasm and professionalism will help create memorable dining moments for our guests while ensuring smooth operations behind the scenes. This paid position offers an exciting opportunity to develop your hospitality skills in a lively, fast-paced environment where teamwork and guest satisfaction are at the forefront. Responsibilities Greet guests warmly, present menus confidently, and provide detailed descriptions of food and beverage options. Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted and fulfilled. Serve food and beverages promptly, including cocktails, spirits, wine, and non-alcoholic drinks, maintaining high standards of presentation and quality. Process sales transactions efficiently while handling cash, credit cards, and other payment methods with precision. Upsell menu items to enhance guest experience and increase sales opportunities through effective suggestive selling techniques. Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols. Collaborate with kitchen staff to ensure timely delivery of orders and address any guest concerns promptly for maximum satisfaction. Experience Previous food service experience in a restaurant setting is preferred, especially in fine dining or high-volume environments. Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable. Strong knowledge of wine, spirits, cocktail preparation, and beverage service enhances guest interactions. Excellent customer service skills with a focus on guest relations and hospitality excellence. Ability to manage time effectively in a fast-paced environment while multitasking seamlessly. Basic math skills for processing payments accurately and managing tabs efficiently. Experience with food handling, sanitation practices, and food safety regulations is essential for maintaining health standards. Join us to be part of a vibrant team dedicated to delivering outstanding service! We value passionate individuals who thrive on creating memorable dining experiences through exceptional service skills, culinary knowledge, and a positive attitude. This role offers the chance to grow your hospitality career while working in a lively atmosphere that celebrates teamwork and guest satisfaction every day!