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West Hills Country Club
Front of House Server Dining & Events
Entry-Level JobVerifiedNo experience needed
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Based on New York data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$35,786 / year median in New York
+17% projected growth
Job Description
About Us West Hills Country Club provides a unique golf and dining experience with elegant facilities and outstanding hospitality. Located in Middletown, New York, we host fine A La Carte dining as well as weddings, private functions, and special events. Our Front of House team delivers polished service, personalized attention, and seamless execution to ensure every guest enjoys an exceptional experience. We are currently seeking Front of House Servers to join our team. This posting represents a single primary role, which may include service in our A La Carte dining venues or event-based Banquet & Catering operations, based on experience, availability, and business needs. Position Summary The Front of House Server is responsible for delivering professional food and beverage service to members and guests in both dining and event settings. This role requires attention to detail, teamwork, menu knowledge, and strict adherence to food safety and alcohol service standards. Servers support smooth operations, maintain service quality, and contribute to a positive guest experience in all service environments. Essential Job Functions Greet and welcome members and guests in a professional manner Escort guests to tables and present menus (for dining service) Serve plated meals, buffet items, and beverages as assigned Follow event timelines, floor plans, and service instructions (for events) Explain menu items, ingredients, and preparation methods Recommend specials and answer guest questions Take accurate food and beverage orders and communicate them to the kitchen/bar Serve food and beverages in a timely and professional manner Prepare itemized checks, total charges, and process payments Verify identification and comply with alcohol service laws Clear tables, remove dishes, and maintain cleanliness throughout service Stock service stations with supplies and linens Assist with setup, breakdown, and table resets for events Communicate guest needs or service issues to management or event leadership Work collaboratively with other servers, service assistants, and management Maintain professional appearance, hygiene, and conduct at all times Availability Requirements Evenings, weekends, and holidays required Flexibility based on business needs and event schedules Experience & Qualifications 1-2 years of FOH or banquet service experience preferred Strong customer service and communication skills Ability to work efficiently in fast-paced dining or event environments Knowledge of food safety and alcohol service standards Reliable, punctual, and team-oriented Physical Requirements Ability to stand and remain mobile for extended periods Ability to lift and carry up to 50 lbs. Ability to bend, squat, and work in high-volume dining or event spaces Respond to verbal instructions and visual cues in a fast-paced environment Education & Age Requirements High school diploma preferred; may be waived with relevant experience Must be 18 years of age or older