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Server Team Member

Career Insights for Waiter / Waitress

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Based on Pennsylvania data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$34,141 / year median in Pennsylvania

+4% projected growth

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Job Description

Job Summary Join our dynamic team as a Server Team Member and become the heart of our vibrant dining experience! In this energetic role, you'll deliver exceptional guest service, expertly handle food and beverage orders, and create memorable moments for every guest. Your enthusiasm, culinary knowledge, and dedication will help foster a lively atmosphere where guests feel welcomed and valued. This paid position offers an exciting opportunity to grow within the food industry while honing your hospitality skills in a fast-paced environment. Duties Days and night available. Greet guests warmly, provide menu recommendations, and ensure a positive dining experience from start to finish Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable Process sales transactions efficiently while handling cash, credit cards, and other payment methods with precision Serve food and beverages promptly, including cocktails, spirits, wine, and non-alcoholic drinks, maintaining high standards of presentation and safety Upsell menu items to enhance guest satisfaction and increase sales opportunities Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols Collaborate with kitchen staff to ensure timely food preparation and delivery while managing multiple tables seamlessly Skills Proven experience in food service or restaurant environments with a strong understanding of hospitality principles Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable for order processing and sales transactions Knowledge of beverage service including cocktails, spirits, wine, and drink presentation techniques Excellent customer service skills with the ability to build guest relations and handle diverse situations professionally Strong time management skills to prioritize tasks efficiently during busy shifts Basic math skills for accurate cash handling and bill splitting Culinary experience or food preparation knowledge is a plus for understanding menu items and dietary considerations Experience in fine dining or nightclub settings is advantageous for adapting to different atmospheres Commitment to food safety practices including proper sanitation, food handling, and allergen awareness Ability to upsell menu items confidently to enhance guest experience while increasing sales revenue This role is perfect for energetic individuals passionate about hospitality who thrive in lively environments. If you enjoy engaging with guests, working as part of a team, and delivering top-tier service in a fast-paced setting—this is your opportunity to shine!
Pay:
$100.00 - $250.00 per day
Work Location:
In person