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DS
Dilorenzos Specialty Deli + Bakery
Server
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on Pennsylvania data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,141 / year median in Pennsylvania
+4% projected growth
Job Description
Overview Join our dynamic team as a Server and become the heart of an exceptional dining experience! In this lively role, you will deliver outstanding customer service, ensure food and beverage orders are accurately taken and served, and create a welcoming atmosphere for every guest. Your energy, attention to detail, and passion for hospitality will help guests feel valued and leave with memorable moments. This paid position offers an exciting opportunity to develop your food industry skills while working in a vibrant, fast-paced environment. Duties Greet guests warmly upon arrival and assist with seating arrangements, providing a friendly first impression. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring special requests are noted. Serve food, cocktails, spirits, wine, and beverages efficiently while maintaining high standards of presentation and sanitation. Upsell menu items including drinks and desserts to enhance guest satisfaction and increase sales. Process cash transactions, credit card payments, and handle POS transactions smoothly and accurately. Maintain knowledge of menu offerings, including food safety standards, wine pairings, and cocktail recipes to assist guests effectively. Clear tables promptly, bus tables as needed, and ensure cleanliness in compliance with sanitation standards. Provide exceptional guest relations by addressing questions or concerns promptly and professionally. Assist with food preparation or kitchen support when necessary to ensure timely service during busy periods. Collaborate with team members to create a positive work environment focused on guest satisfaction. Qualifications Previous food service experience in restaurants or hospitality settings is highly preferred; fine dining experience is a plus. Familiarity with POS systems such as Aloha POS or Micros POS; experience with OpenTable or similar reservation platforms is advantageous. Strong knowledge of beverage service including spirits, wine, cocktails, and drink presentation techniques. Excellent time management skills to handle multiple tables efficiently during peak hours. Proven ability to upsell menu items confidently to enhance guest experience and sales revenue. Knowledge of food safety practices, sanitation standards, and proper handling of food and beverages. Exceptional customer service skills with a friendly attitude and strong guest relations abilities. Basic math skills for processing transactions accurately; cash handling experience is required. Ability to work flexible hours including evenings, weekends, and holidays in a fast-paced environment. Join us to be part of a passionate team dedicated to delivering memorable dining experiences! Your enthusiasm for hospitality combined with your skills will make you an invaluable part of our restaurant family.