A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
At Oxford Athletic Club, wellness is not a destination—it's a journey, and our team plays a vital role in inspiring that journey every day. As Pittsburgh's premier destination for health, fitness, and community, we offer state-of-the-art fitness and aquatics, racquet sports, massage therapy, youth programs, and more. Recognized nationally by the Health & Fitness Association for excellence, OAC is committed to creating experiences that empower every member to move, grow, and thrive. We believe in recognizing our employees, valuing their strengths, and supporting their growth at every stage of their career. As a Market Cafe Attendant at Oxford Athletic Club, you will be a vital part of our upscale health club experience, providing exceptional service to our members and guests. Your role involves not only serving and preparing food and beverages but also enhancing the overall member experience with your professionalism, friendliness, and attention to detail. Full -time position; have flexible availability for the mornings, afternoons, evenings, and weekends. Part- time position; available evenings and weekends. If you're passionate about making a meaningful impact and being part of a team that elevates every experience with purpose, we'd love to connect with you!
Job Relationships:
Reports to: Cafe manager
Status:
Hourly, Non-Exempt Essential Job Duties:
Greet members and guests with a warm and friendly demeanor. Provide prompt and attentive service, ensuring a high level of customer satisfaction. Address and resolve any member or guest concerns in a courteous and efficient manner. Take accurate food and beverage orders from members and guests. Prepare and serve food and beverages promptly and in accordance with the cafe's standards. Ensure the presentation of food and beverage meets the Club's highest quality standards. Maintain cleanliness and organization of the cafe area. Assist in the preparation of cafe items, including basic food and beverage preparation. Follow all health and safety regulations to ensure a safe and sanitary environment. Process member and guest transactions accurately using the point-of-sale system. Promote cafe specials and upsell items to enhance the member experience. Work closely with the cafe team to ensure smooth and efficient operations. Participate in team meetings and contribute to a positive team environment. Maintain knowledge of cafe menu, including ingredients, preparation methods, and potential allergens. Stay informed about health club events and promotions to effectively communicate with members and guests.
Skills:
Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic knowledge of food and beverage preparation and safety standards. Positive attitude and a strong work ethic.
Qualifications:
Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Must pass background check. Ability to speak English.
Required Education and Experience:
Must be ramp certified or receive their ramp certification within 30 days of their hire date.
Preferred Education and Experience:
• Previous experience in a similar role within a Country Club or upscale environment. • High school degree or equivalent.
Physical Demands:
Ability to stand, walk, and move around for extended periods. Ability to lift and carry items up to 25 pounds.
FLSA Classification:
Non-Exempt [Indicate exempt or non-exempt]
Benefits:
Complimentary Oxford Athletic Club Membership Flexible Schedule Salary Grade/Level:
Full-time & Part-time , $15.00 - $17.00/hour This job description has been approved by:
Manager:
______________________________
Date:
_________________
HR:
________________________________
Date:
_________________ Employee signature below indicates the employee's understanding of the requirements, essential functions and duties of the position. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Employee:
_____________________________________
Job Type:
Part-time Pay:
$15.00 - $17.00 per hour
Benefits:
Employee discount Flexible schedule
Shift:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Ability to
Commute:
Wexford, PA 15090 (Required) Ability to
Relocate:
Wexford, PA 15090: Relocate before starting work (Required)
