Description:

The Food Server is responsible for delivering exceptional guest service by accurately taking orders, serving food and beverages, and ensuring a positive dining experience. This role also requires accuracy in processing cash, credit card, and room charge transactions while maintaining a clean and welcoming environment. Greet guests promptly, warmly, and courteously. Take food and beverage orders accurately and provide knowledgeable recommendations when needed. Deliver orders in a timely manner and check back to ensure guest satisfaction. Anticipate guest needs and respond to requests efficiently. Maintain thorough knowledge of the menus, including daily specials and preparation methods. Serve food and beverages according to company standards for presentation and timing. Monitor tables to ensure guests have everything they need throughout their dining experience. Clear and reset tables quickly to maintain a smooth flow of service. Process cash, credit card, and room charge payments accurately and efficiently using the point-of-sale system. Handle all transactions with integrity. If applicable, ensure proper balancing of cash drawers and reconciliation at the end of shift. Follow all financial procedures to safeguard company assets. Maintain cleanliness of dining areas, service stations, and workspaces. Complete pre- and post-shift responsibilities including stocking, cleaning, mopping floors, cleaning service areas. Assist teammates by restocking, bussing, or supporting service flow when needed. Work collaboratively with kitchen, bar, and management staff to ensure seamless operations. Follow all sanitation and safety guidelines. Report any maintenance issues or damaged equipment. Maintain professionalism with coworkers and guests.? Other duties may be assigned by management Based on the F&B department structure at some hotels other duties may include: Preparation of hot or cold food items Knowledge of bar food items Preparation and clean-up/sanitization of kitchen food prep areas. Rotation of food items to ensure freshness of products.

Requirements:

Requirements:

Food handler's permit required, alcohol beverage service certification as required by local ordinance desired. Prior experience as a server in a restaurant, café, or hotel environment preferred. Excellent communication and interpersonal skills. Ability to multitask and work efficiently under pressure. Professional appearance and positive attitude Ability and willingness to work a varied and flexible schedule including weekends, days, nights, and holidays.

Physical Requirements:

Must tolerate prolonged periods of standing, walking; occasional kneeling, bending, and stooping. Must be able to lift and carry up to 40 pounds as needed to carry trays of food. Must tolerate exposure to cleaning solutions.