OPTI STAFFING GROUP IS HIRING!

Opening:

Pension Representative Location:

Anchorage, AK Schedule:

Monday-Friday, 8:00 AM-5:00

PM Pay:

$21.00-$23.00/hr (with outstanding benefits!)

COMPANY INFO

We're partnering with a well-established Alaska-based trust organization that manages health, pension, and welfare benefits for members across the state. This organization is known for its accuracy, integrity, and commitment to providing exceptional service to Alaska's workforce.

WHAT YOU'LL DO

As a Pension Representative, you'll serve as an important point of contact for active plan participants, retirees, and beneficiaries. This is a customer-focused position involving frequent phone, in-person, and written communication regarding pension benefits and retirement options. You'll help participants understand their benefits, process retirement-related transactions, maintain accurate records, and ensure sensitive information is handled professionally and confidentially. Answer phone, in-person, and written inquiries regarding pension and retirement benefits Explain retirement options, eligibility requirements, and benefit information to participants Maintain accurate records for active and retired plan participants Verify reported hours, vesting, reciprocity, forfeitures, and benefit eligibility Calculate retirement benefits and process monthly retirement income payments Process retirement savings plan distributions Prepare benefit correspondence and research underpayments, overpayments, and other discrepancies Assist with death benefits, life insurance, beneficiary coverage, divorce-related benefit calculations, pension attachments, IRS levies, and child support orders Maintain participant files, check-register files, and agreement records Assist with regular mailings, special mailings, and returned mail Follow HIPAA privacy policies and all confidentiality requirements Provide general administrative support and complete additional duties as assigned

REQUIREMENTS

High school diploma or equivalent required Strong customer service and interpersonal skills Strong math skills with excellent attention to detail and accuracy Professional written and verbal communication abilities Basic computer proficiency Working knowledge of Microsoft Word, Excel, and Outlook Experience with AS400 systems or online benefit services is a plus Ability to handle sensitive and confidential information professionally Ability to manage multiple priorities while remaining organized Self-motivated, dependable, and punctual Team-oriented with the ability to work independently when needed

BENEFITS

This organization offers an outstanding benefits package focused on long-term stability and employee well-being, including: 100% employer-paid medical, dental, and vision insurance for employees and their dependents Two pension programs offering immediate and long-term retirement security Generous paid time off and paid holidays Employer-paid life and disability insurance Supportive, team-oriented environment with strong retention and growth opportunities

NEXT STEPS

Just hit the "Apply" button above and you're halfway home! Or, send your resume to DLuberto@optistaffing.com or call 907-222-7006 , and we'll set up a time to meet! Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement. Opti is the recruiting partner for some of the country's leading companies—offering hiring solutions you can't find anywhere else. Our recruiters will take the time to get to know you, understand what you're looking for in a job, and then present job opportunities that are a good fit for your skills and experience.