We are looking for a Benefits Coordinator to support retirement and leave administration for employees in Cleveland, Ohio. This Long-term Contract position offers the opportunity to contribute to a university environment by helping staff navigate benefit programs, absence-related processes, and enrollment questions with accuracy and care. The role works closely with benefits leadership and requires strong knowledge of compliance standards, clear communication skills, and a service-focused approach. This position is primarily remote with in-office attendance expected for training and as needed, with on-site support strongly preferred ahead of the fall semester.

Responsibilities:

Partner with benefits leadership to coordinate retirement and leave of absence programs for permanent and part-time employees, ensuring consistent and timely administration. Create, revise, and share employee-facing materials that explain benefit offerings, while maintaining clear internal process documentation. Respond to employee questions regarding enrollment, qualifying life events, plan options, and general benefits matters with professionalism and empathy. Support benefits processing activities through accurate data entry, routine reporting, and audits designed to preserve data quality. Assist with administrative tasks tied to carrier file transmissions, vendor invoicing, and post-payroll funding activities as needed. Review and reconcile HR and benefits information to help confirm alignment with organizational policies and applicable regulations. Provide guidance to employees throughout leave-related processes, including cases involving out-of-state considerations when applicable. Deliver presentations or informational sessions that help employees better understand available benefit and absence programs. Perform additional related duties that support the overall success of benefits and absence administration. Bachelor's degree in Human Resources, Business Administration, or a related field is preferred. 3-5 years of experience in benefits administration and absence management. Working knowledge of federal and state laws governing benefits and leave programs, including COBRA, FMLA, ADA, HIPAA, and Section 125. Experience handling leave of absence cases, including more complex or multi-state situations. Strong written and verbal communication skills, with the ability to explain benefit information clearly and develop presentations or written materials. High level of attention to detail, discretion, and sensitivity when managing confidential employee information. Proficiency with Microsoft Office and experience using HRIS or benefits systems such as PeopleSoft. Background in benefits coordination, COBRA administration, and broader compensation and benefits support is preferred. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .