Benefits Administrator
TEKsystems
Remote
Full-Time
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Job Description
- Provide friendly and knowledgeable customer service by responding to employee questions related to benefits or by referring them to the appropriate vendor while maintaining communication to ensure the issue has been resolved timely.
- Audit and submit carrier and other benefit supplier invoices for payment.
- Ensure benefit enrollments are processed for new hires, separated employees, and employees with qualifying life events accurately and within the required timeframes.
- Create and monitor regular and ad hoc reports related to benefits and leave administration as needed.
- Assist the HRIS Analyst in the audit and testing of benefit feeds to/from UltiPro as needed.
- With the help of external vendor(s), assist in the planning, development, implementation, and monitoring of company-wide wellbeing initiatives; responsible for plan administration, participant communications, and customer service related to wellness activities.
- Function as internal point of contact for worker's compensation, specifically contacting employee's after injury to collect necessary paperwork, process, document, evaluate claims and file claim with worker's compensation carrier within required timeframe(s); assist in investigations when needed.
- Coordinate the collection of and determine employee portion of premiums during leave of absences, correspond with employee(s) as appropriate and track payments and/or deductions, accordingly.
- In partnership with the benefits vendor(s), help ensure required notifications and forms documenting LOAs are completed accurately and in a timely manner; ensure Payroll and IT departments update employee records with correct leave begin-and-end dates.
- Systematically audit data and feeds on a monthly basis to ensure that information is transmitting accurately and on a timely basis between UltiPro and Benefits platform.
- Ensure carrier and benefit supplier invoices are accurately audited and submitted monthly to Accounts Payable.
- Identify opportunities for both improved efficiencies and processes as it relates to audit systems/processes.
- Perform other duties as assigned.
- Offer excellent customer service by addressing employee benefits inquiries and guiding them to the right resources. Escalate to Benefits Manger as needed.
- Audit and submit carrier and other benefit supplier invoices for payment.
- Maintain and update benefit records.
- Process benefit enrollments for new hires, separated employees, medical support orders, and employees experiencing qualifying life events in a timely manner.
- Generate regular and special reports concerning benefits and COBRA enrollments.
- With the help of external vendor(s), assist in the planning, development, implementation, and monitoring of company-wide wellbeing initiatives; responsible for plan administration, participant communications, and customer service related to wellness activities.
- Review and approve documents for dependent verifications.
- Identify and implement improvements in audit systems and processes for better efficiency.
- Document and maintain administrative procedures for assigned benefits processes.
- Fulfill additional responsibilities as needed to support HR department's objectives.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Similar remote jobs
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