Customer service & call center

Benefits specialist

BENEFITS SPECIALIST.

madison, wisconsin

Posted 3 days ago

Closes 10/2/2026 Job details Summary Spherion

$22.00 per hour

Temporary

8:00 AM

• 5:00 PM
  Industry
  customer service & call center (Office and Administrative Support Occupations)
  Reference number
  S_180035 Our client in the public sector is seeking reliable and energetic individuals to support the administration of public employee benefit programs.

As a Benefit Specialist, you will support operational staff and managers in member and/or employer services related to the administration employee benefit programs. You will need to learn complex benefit program requirements for eligibility, enrollment, benefit application and distribution processes. Role Highlights

• $22/hr
• Madison, WI
• 1st Shift, M-F (8:00 AM-5:00 PM)
• Hybrid
• 2 days a week onsite What You'll Do
• Provide operational support for member and employer services related to benefit programs
• Learn and apply complex eligibility, enrollment, and benefit distribution requirements
• Manage and update sensitive member demographic and benefit account data
• Translate complex information into clear, accessible formats for diverse audiences.
• Contribute to technology modernization projects, including data research and remediation
• Perform operational tasks, such as processing retirement benefit estimates and supporting customer service initiatives What You'll Bring ...
• Previous experience in benefits administration highly preferred
• Ability to understand and communicate complex data and information
• Insurance background is helpful
• Ability to understand and communicate complex data and information
• Strong attention to detail and adaptability
• Experience working with large data sets and complex information
• Excellent analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Proven customer service experience and collaborative mindset

Responsibilities:

See above Working hours: 8:00 AM

• 5:00

PM Skills:

See above

Education:

High School Experience:

1-4 years

Qualifications:

See above Please apply to the Benefit Specialist role for immediate consideration! #SPH1000 Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility). Show more

key responsibilities See above experience 1-4 years skills See above qualifications See above education High School share this job.

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Get in touch. We are here to help you with your questions. RT

RaeAnne Turner

+1 608 274 6000

raeanneturner@spherion.com