Director, Benefits Platform Lead

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 06-04-2026 Job Description The Card Benefits Platform & Affluent Channels team oversees the end-to-end product development lifecycle of core infrastructure, omni channel ecosystems, and enabling product functions in support of Visa's card benefit & Affluent segment businesses. Reporting into the Head of Platforms for Card Benefits and Affluent, we are looking for a Platform Lead to serve as a key member of the Product leadership team. You will shape and accelerate the initiatives that define the next chapter of our organization. In this role, you will own the multi-year platform strategy, technical roadmap, and delivery of scalable, innovative solutions to power affluent card benefits (concierge, travel privileges, eligibility, access) and experiences (web, mobile, agentic). This role is ideal for someone with a desire to dig into enterprise grade platforms and reimagine the art of the possible in an AI-first world.

Key Responsibilities:

Define product vision and multi-year roadmap for card benefit platforms, aligning with Visa's premium growth priorities. Product catalogue will include new 0-1 services and existing capabilities, including: VDBP, VCES, VTOQ, and VFS. Lead a team of senior product managers, technical product managers, and the relationships with cross-functional partners such as Technology to deliver high-impact platform capabilities and features Oversee end-to-end platform development, modernization, integrations, and ecosystem expansions to support the scale demands of the affluent business Own, support and scale the operations that enable benefits, including the end-to-end onboarding, configuration, billing, reporting and incident management Partner closely with key vendors, technical product managers, engineering, operations, compliance, and legal teams to build scalable, compliant solutions Champion innovation, competitive differentiation, thought leadership, operational excellence, and risk mitigation This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications Basic Qualifications:

10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a

PhD Preferred Qualifications:

12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD We'd love to hear from you if you have: 10+ years of progressive experience in product management, platform leadership, and technical strategy. Deep expertise within enterprise grade, regulated enterprises like financial services, payments, or banking Proven track record of leading large-scale platform development, API ecosystems, integrations, and DevOps environments Exceptional communication skills—written, verbal, and visual—with fluency in executive storytelling and change management Willing to flex across strategy and execution. Most roles in our org require 'do-ers' and this role is no different. U.S. Applicants Only The estimated salary range for this position is $192,300.00 to $ 307,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you'll feel right at home here. Help us to uplift everyone, everywhere. Whether you're starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process