Manage the HR phone line and voicemail inbox, responding to employee inquiries in a timely, professional, and customer-service-oriented manner or routing requests to the appropriate team member
Process employment-related requests, including EDD documentation, employment and income verifications, paystub requests, and employee letter requests
Monitor and follow up with Care Providers regarding failed timekeeping punches and ensure required punch corrections are completed in accordance with company policies and procedures
Document employee communications and escalate unresolved or complex issues to the appropriate Associate HR Manager as needed
Provide front desk coverage as assigned, including greeting visitors, assisting employees and applicants, and completing Live Scan fingerprinting services
Maintain accurate records and handle all employee and client information with the highest level of confidentiality in compliance with HIPAA and company policies
Provide administrative and clerical support to the Human Resources department, including data entry, filing, document preparation, and other departmental support activities
Assist with special projects and perform other job-related duties as assigned Qualifications
High school diploma or equivalent required
Strong organizational and administrative skills
Excellent attention to detail and accuracy
Ability to manage multiple deadlines and priorities
Strong verbal and written communication skills
Ability to maintain confidential information
Proficiency in Microsoft Office, including Excel, Outlook, and Word
Ability to learn and utilize company databases and training systems Physical Requirements
Ability to sit and work at a computer for extended periods.

Pacific Homecare is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #

ADMIN Pay:

$23.50 - $25.85 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance

Education:

High school or equivalent (Required)

Experience:

Microsoft Office:

1 year (Required)

Language:

Spanish (Preferred)

Work Location:

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