Call Center /

Administrative Assistant Location:

Madison County, IL Pay:

$20/hr Full-Time Position Are you a customer-focused professional with strong communication and organizational skills? We are seeking a Call Center / Administrative Assistant to join a busy and growing team in Madison County, IL . This position is ideal for someone who enjoys helping customers, handling multiple tasks, and supporting office operations in a fast-paced environment. Responsibilities Answer inbound calls and provide exceptional customer service. Make outbound calls as needed to customers, clients, and vendors. Enter and maintain accurate information in company databases. Schedule appointments and coordinate communications. Respond to emails and assist with general customer inquiries. Prepare reports, correspondence, and other office documents. File, scan, and organize paperwork. Assist management with administrative tasks and special projects. Maintain professionalism and confidentiality when handling sensitive information. Qualifications Previous call center, customer service, receptionist, or administrative experience preferred. Strong verbal and written communication skills. Proficient with Microsoft Office, including Outlook, Word, and Excel. Excellent organizational and multitasking abilities. Ability to work independently and as part of a team. Strong attention to detail and problem-solving skills. This position offers an engaging work environment where your organizational talents and communication skills will make a meaningful impact. We invite motivated individuals who excel in multitasking and delivering outstanding support to apply today.

Pay:

$20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off

Work Location:

In person