Staffing Account Manager Hardhat Workforce Solutions - 3.9 Charlotte, NC Job Details Full-time 14 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Life insurance Qualifications Customer communication Applicant-to-interview ratio tracking Account development Employee relationship building Customer relationship management Organizational skills Account management Full Job Description The Account Manager supports HardHat Workforce Solutions' customers and field employees at assigned construction jobsites. This role maintains customer relationships, coordinates staffing needs with recruiters, addresses jobsite concerns, and works with the sales team to identify opportunities within existing accounts. Essential Responsibilities Visit assigned jobsites regularly to meet with customer contacts and field employees. Communicate with customers about current staffing needs, employee performance, upcoming work, and additional orders. Partner with recruiters to fill open positions, arrange replacements, and resolve staffing concerns. Build relationships with jobsite supervisors and maintain appropriate contact with customer decision makers. Identify additional trades and projects at customer sites and share opportunities with the sales team. Conduct site safety evaluations and assist the Safety Department with incident investigations and follow-up. Coordinate PPE deliveries, jobsite supplies, and required employee badging. Qualifications Experience in construction staffing, account management, recruiting, sales support, or construction operations preferred. Strong communication, customer service, organization, and problem-solving skills. Ability to manage multiple customer relationships and coordinate with internal teams. Valid driver's license and ability to travel throughout the assigned territory.

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person