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Manager of Industrial Relations & Technical Operations
Career Insights for Human Resources Manager
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Scorecard
Based on South Carolina data
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What they do
A Human Resources Manager manages human resources functions for a company or organization, including the recruiting, hiring and training of employees. Works with executive management to develop and implement staffing and compensation plans and works to attract and retain qualified employees. Oversees training and development initiatives. Manages compensation and benefits structure and provides information to employees. Monitors compliance with employment-related regulations. Implements company policies and deals with staffing or disciplinary issues as needed.
$126,544 / year median in South Carolina
+2% projected growth
Job Description
NO FURTHU R. CNNGA
offers State of SC Insurance, Retirement, vacation accrual, and an allotment of paid Holidays. Salary commensurate with experience. If you are interested in being considered for this position, please email your resume and cover letter to mlawson@cnnga.com by noon on September 28, 2026.Principle Accountabilities include:
- Develop and maintain industrial customer relationships by establishing communications on a regular and ongoing basis
- Development of a positive and dedicated relationship between CNNGA and the Authority's industrial customers to ensure customer needs are met as quickly and efficiently as possible. Initiate contact to become more versed in each industrial account, obtaining as much knowledge as possible about each customer's operation
- Act as the Authority's Primary point of contact between CNNGA and the Authority's industrial accounts. Obtain and notify industrial customers each month of the cost of gas. Monitor the monthly usage data for each account to determine if accounts vary from normal consumption profiles and report any significant variances to the General Manager or Director of Finance.
- Direct customers to the appropriate personnel to answer specific questions or meet customer needs outside of individuals ability. Retain ownership of customers' need and follow-up with customers to ensure questions are resolved.
- Notify each interruptible customer of the commodity pricing of natural gas for the coming month and verify that each account will be using natural gas the following month. Identify and communicate factors to encourage use of natural gas by the Industrial customers and develop a plan to engage customers using alternative fuels as their primary energy source.
- Notify interruptible customers of possible curtailment of service when pending weather forecasts and weather information determine it likely for a curtailment of service.
- Support local business development in the service territory of the Authority by actively participating in regional Economic Development Organizations.
- Develop, implement, and provide oversite of the Authority's Technical Operations
- Provide oversite of the Authority's technical operations to ensure compliance and quality standardization.
- Direct implementation of the Authority's Control Room management and SCADA applications.
- Direct and ensure training for technical operations employees who perform control room monitoring and/or field work to maintain pipeline facilities such as Industrial meter installations, Regulator Stations and Instrumentation and Controls.
- Establish and maintain a proficient GIS mapping system and ensure compliance with all applicable DOT regulations and DIM requirements as applicable to GIS mapping.
- Identify and facilitate strategic measures to ensure quality GIS data entry
- Developing policy and procedure for GIS data entry and Data Management
- Perform other duties as assigned.
II. JOB QUALIFICATIONS
Minimum qualifications:- Associates degree in Industrial Engineering, Business Administration, or other related fields.
- Experience in Natural Gas Operations
- Experience in industrial environment with exposure to tasks including energy acquisition and tracking of energy usage.
- Experience working in utility GIS/Mapping
- Good verbal and written skills
- Demonstrated competency in a Windows environment to include a working knowledge of spreadsheets and word-processing applications such as those included in Microsoft Office Applications.
- Ability to resolve conflicts efficiently and diplomatically between industrial customers and CNNGA.
- Ability to read, understand and interpret contractual agreements.
- Within 24 months, obtain and maintain pertinent operator qualifications and successfully perform job-related skills as required.
- Must have and maintain a valid S.
Desired qualifications:
- Bachelor's degree in Industrial Engineering, Business Administration, or other related fields.
- 10 Years' Experience in Natural Gas Operations with a focus on Industrial Relations, Gas Measurement, Pressure Control and Control Room Management
- Minimum 2 years' experience in Gis Management including development, implementation, and oversight.
- Experience supervising Direct reports.
- Working Experience implementing and using software applications to manage operational processes.
- Experience with Electronic and Pneumatic Instrumentation and controls
Physical Requirements:
- Primarily working in an office environment.
- Must be available to work nights, weekends, and holidays as needed and some out-of-town travel may be required.
Pay:
From $60,000.00 per yearBenefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Retirement plan Tuition reimbursement Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Other Retirement and Savings