We are looking for an experienced Human Resources (HR) Manager to support a broad range of people operations activities in Westport, Connecticut. This Long-term Contract position will lead core HR processes across the employee journey, including onboarding, employee changes, employee relations, compliance, and offboarding. The role also serves as a key resource for managers and employees by providing guidance on performance, engagement, policies, and day-to-day HR matters. Success in this position requires strong judgment, attention to detail, and the ability to coordinate effectively across HR, payroll, benefits, and internal systems.

Responsibilities:

• Guide employees through key stages of employment, from initial onboarding through internal movement and separation, while maintaining accurate records and a consistent experience.
• Monitor incoming HR requests, respond within expected timelines, and route matters appropriately when additional support or specialized handling is needed.
• Coordinate employee status updates such as transfers and other changes, ensuring documentation is complete and aligned with company policy, payroll requirements, and HRIS records.
• Administer onboarding and offboarding activities, including process documentation updates and ongoing improvements to standard operating procedures and reference materials.
• Maintain personnel files and related HR records across entities, including oversight of internal HR content and administrative updates.
• Facilitate recurring HR office hours and provide practical support to managers and employees on workplace concerns affecting engagement, performance, morale, and development.
• Support employee relations matters below the senior leadership level by identifying underlying issues, recommending solutions, and helping managers address concerns effectively.
• Oversee performance improvement processes and employee check-in programs, including milestone reviews such as 30-, 60-, and 90-day follow-ups, annual touchpoints, and exit feedback.
• Contribute to policy and handbook management by researching requirements, drafting updates, and interpreting guidelines in line with legal and organizational standards.
• Manage additional HR operational responsibilities such as benefits billing reconciliation, job description recordkeeping, work authorization document tracking, and annual review administration as needed.