Great for Bartenders, Servers, Retail Associates, Hospitality Staff, Customer Service Representatives, and Outgoing Personalities! Our team is looking for an Client Onboarding & Support Specialist to help customers with their accounts and services. This is an entry-level opportunity for someone who enjoys working with people, communicating face-to-face, and helping customers find the right solutions for their needs. Frontier Fiber is now officially a Verizon company, and Mission Hills is ready for the upgrade. As a Client Onboarding & Support Specialist, you'll train on Frontier's offerings until you can talk about them as naturally as recommending your favorite restaurant. Frontier Fiber's speed speaks for itself, and TV bundles make the value even clearer. The Client Onboarding & Support Specialist's job is to share that with our customers in person, one conversation at a time. Responsibilities of the Client Onboarding & Support Specialist Connect with customers in person to introduce Frontier's internet and TV services as a game-changer for their home connectivity and entertainment. Prioritize customer education, explaining how Frontier's services deliver faster internet and a superior TV experience for the whole family. Present Frontier's solutions as the obvious choice for replacing slow internet or limited TV options, focusing on real-world benefits. Offer customized plans that match each customer's usage and budget, ensuring they get the best value from Frontier. Address concerns with patience and clarity, helping customers feel confident about switching to Frontier. Guide customers through every step of the upgrade, from signing up to installation, to ensure a smooth and positive experience. Qualifications of the Client Onboarding & Support Specialist Strong communication, interpersonal, and leadership skills Motivated, goal-oriented, and comfortable working in a sales environment Ability to coach, motivate, and work effectively with a team Excellent organizational and time-management skills Ability to multitask and adapt in a fast-paced environment Positive attitude with a willingness to learn and develop professionally Strong problem-solving and decision-making abilities Ability to work independently while contributing to a team Previous experience in sales, customer service, retail, hospitality, or team leadership is helpful but not required High school diploma or equivalent preferred

Pay:

$1,000.00 - $2,000.00 per week

Work Location:

In person