HR Benefits Systems Analyst Equiliem medical insurance, dental insurance, life insurance, 401(k) United States, North Carolina, Greensboro Sep 08, 2026 HR Benefits Systems Analyst

Greensboro, NC

Pay:

$40.00 - $45.00 per hour

26-09475

Job summary The Senior HR Benefits Systems Analyst serves as the subject matter expert for Benefits systems, ensuring data integrity, effective system support, and alignment with business needs. This role provides technical and functional support to HR Services, Benefits, Payroll, IT, vendors, and US-based users while identifying opportunities to simplify processes, automate work, and improve system effectiveness. Responsibilities Benefits Systems & Data Management (30%) Serve as the subject matter expert for Benefits systems, ensuring system functionality, data integrity, and alignment with business needs.

Coordinate and support system-related activities across the HR and Benefits community.

Maintain accurate Benefits data, system configurations, integrations, and vendor interfaces.

Manage vendor file feeds, review discrepancy reports, and coordinate timely corrections.

Provide system reporting and data to support Benefits and HR business needs.

Partner with HR, Payroll, IT, vendors, and other stakeholders to resolve data and system issues. System Support & Problem Resolution (25%) Resolve system issues, identify root causes, and determine appropriate actions and communications.

Serve as the link between business users, IT Services, HR Services, and vendors to facilitate effective issue resolution.

Assess technical and business impacts of system issues and recommend appropriate solutions.

Escalate complex issues appropriately while maintaining ownership through resolution.

Provide timely and effective support to HR Services, Benefits, Payroll, and other system users. Projects, Testing & Implementation (20%) Actively participate in Benefits, HR, Payroll, and system-related projects and initiatives.

Support system enhancements and implementations from requirements through testing and deployment.

Develop and execute user acceptance testing to validate system functionality and data integrity.

Coordinate with IT, vendors, and business stakeholders to identify and resolve implementation issues.

Support change activities and ensure systems are ready for business use. Continuous Improvement & Optimization (15%) Identify opportunities to simplify, automate, and improve Benefits processes and system functionality.

Evaluate potential improvements for technical feasibility, business suitability, and user impact.

Develop proposals and recommendations for process, system, and delivery improvements.

Identify opportunities to eliminate waste, improve efficiency, and enhance the user experience.

Support ongoing optimization of Benefits systems, processes, and data management practices. Reporting, Documentation & User Support (10%) Develop and maintain system and process documentation for supported areas.

Provide agreed-upon ad hoc and recurring Benefits system reporting.

Develop and deliver training and guidance to system users.

Communicate system changes, processes, and requirements clearly to the user community.

Promote effective system utilization, knowledge sharing, and consistent processes. Qualifications Strong Benefits systems and HRIS knowledge

Excellent analytical, data analysis, and problem-solving skills

Strong understanding of HR and Benefits processes and data

Ability to troubleshoot complex technical and business issues

Strong data integrity, data manipulation, and reporting skills

Ability to assess technical solutions and business requirements

Strong communication and stakeholder management skills

Ability to collaborate effectively with HR, IT, Payroll, vendors, and end users

Strong customer service orientation and ability to build trust

Strong ownership, judgment, and ability to appropriately escalate issues

High attention to detail and commitment to data accuracy

Strong organization and time management skills

Process improvement and automation mindset

Ability to manage multiple priorities and projects

High level of integrity, credibility, and professionalism

Support HR Shared Services and HRIS environments as well as vendor interfaces

System testing, data analysis, and process improvement

Proficiency with Microsoft Office, particularly Excel, and HRIS/Benefits systems such as Successfactors/SAP, and ADP Minimum Education and Experience Bachelor's degree in Human Resources or related field

5+ years of relevant experience supporting HR, Compensation, Benefits administration systems, Payroll, or related systems #ZR About Equiliem Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes: Medical Insurance

Vision & Dental Insurance

Life Insurance

Matching 401(k)

Commuter Benefits

Employee Discounts & Rewards

Payroll Payment Options Future Communication Consent By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy, information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance. EEO Employer Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.