Description We are looking for an Onboarding Support Specialist to join a healthcare-focused team in Las Vegas, Nevada. This Long-term Contract position is suited for someone who thrives in a structured, high-volume setting and can manage onboarding-related work with precision and consistency. In this role, you will support physician practices through key setup activities, address support requests, and maintain accurate records while handling sensitive information with care.

Responsibilities:

• Manage daily physician onboarding assignments and support inquiries to help physician practices stay on track for launch readiness
• Complete recurring operational tasks by following established procedures, checklists, and service guidelines
• Enter, verify, and maintain provider and practice information in internal systems with a high level of accuracy
• Update case records, document progress clearly, and keep onboarding activities moving through required milestones
• Resolve routine issues using approved processes and identify when matters require escalation for further review
• Safeguard confidential healthcare and organizational data in accordance with required compliance standards
• Respond to customer concerns in a calm, attentive manner while helping to reduce friction during the onboarding experience Requirements
• At least 6 months of experience working with confidential information in a SaaS platform or other structured digital environment
• Demonstrated accuracy and strong attention to detail when managing regulated or sensitive records
• Ability to work consistently within documented procedures, standard operating instructions, and repeatable workflows
• High school diploma or equivalent required
• Exposure to healthcare technology, insurance operations, billing, medical records, or related healthcare environments is preferred
• Familiarity with case management or support tools such as Salesforce, Zendesk, Jira, or comparable systems is a plus
• Experience in fast-paced support, operations, or contract-based roles is advantageous
• Strong customer service judgment, adaptability, and willingness to escalate issues appropriately when needed TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .