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Workforce Scheduling Specialist
Job Description
Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!
WHAT IS DELEK?
WHAT
DO WE DO?
We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics. Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.
DELEK BENEFITS
We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one with a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek's year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.
JOB SUMMARY
The Workforce Scheduling Specialist supports the Operations organization through advanced scheduling coordination, data analysis, and administrative functions. Serves as the site subject matter expert for scheduling systems, ensuring effective workforce planning, optimizing shift coverage, and supporting overtime, vacancy, and training needs. Analyzes operational data to develop reports, forecasts, and actionable recommendations for leadership. In addition to scheduling responsibilities, provides comprehensive administrative support by preparing reports, presentations, and communications; managing document control and records and in particular for operations procedure requirements; coordinating meetings, travel, and events; and supporting cross-functional projects. Acts as a key resource for system troubleshooting, process improvement, and compliance with company policies, including fatigue management and document retention standards.
EDUCATION AND EXPERIENCE
High School Diploma or GED (Required)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Two (2) or more years Experience in a related field (Required)
No Licensure or Certification Required.
JOB REQUIREMENTS
Analyzes Operations overtime contributors, drivers, and trends to identify potential forward-looking actions and determine appropriate staffing or scheduling adjustments
Works with direct supervisors to implement schedule adjustments or other mitigations necessary to address identified fatigue management risks
Tracks and reports fatigue management exceptions and identifies trends or recurring issues requiring additional action
Advanced level of proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Visio, Publisher, and SharePoint) and Adobe Acrobat
Effective working knowledge of base HR timekeeping processes and IT platforms
Demonstrated ability to work effectively and with a high level of professionalism with Company Executives, customers, visitors and vendors
A desire to serve customers and employees with a positive and professional attitude
Excellent written and communication skills
Ability to handle sensitive information with discretion, integrity and the highest degree of confidentiality
Ability to work independently and within a team environment
Generates and distributes daily, weekly, and monthly reports; compiles site and statistical reports as needed
Supports Operations team with data tracking, variance analysis, and report updates
Analyzes data and presents business recommendations to senior management
Collaborates with cross-functional teams on projects and ad hoc requests
Manages document control, including storage, tracking, versioning, retention, and retrieval in accordance with policies
Maintains organized and secure electronic and physical filing systems for document access and tracking
Processes document/data requests and tracks workflow status
Prepares agendas, presentations, reports, and internal/external communications; records and transcribes meeting minutes and dictation
Conducts research and compiles data for reporting and decision-making
Manages multiple priorities, meets deadlines, and follows through on projects proactively
Maintains office supply inventory, including ordering, tracking, and verifying supplies
Coordinates travel arrangements and prepares materials for travel-related meetings
Plans and coordinates events, programs, and conferences, including logistics, communications, and budget management
Processes work orders, requisitions, and purchase orders for facilities and invoices
Maintains departmental records and filing systems for input, storage, retrieval, and editing of information
Manages schedules and time off requests for all Operations employees
Serves as Site SME for SchedulePro, supporting full-year scheduling for Operations shift organization and ensuring consistent, effective system utilization
Trains and supports Production Superintendents on schedule review/approval processes; provides feedback for continuous improvement
Analyzes scheduling data to provide recommendations to leadership, including overtime optimization, vacancy management, outage coverage, and training coverage
Performs first-line troubleshooting for SchedulePro and Kronos issues
Acts as Operations focal point for Fatigue Management (API 755), identifying potential work/rest exceptions, recommending mitigation actions, tracking/reporting exceptions, assessing risk levels, evaluating mitigation options, and recommending actions
Leverages scheduling tools to analyze broader staffing needs, including emergency response team (ERT) coverage and workforce planning opportunities
Evaluates the effectiveness and utilization of SchedulePro for the site and identifies areas requiring supervisor coaching, SchedulePro configuration changes, additional training, or improvements in process adherence
Assesses Operations staffing and scheduling to identify coverage issues, gaps, risks, and opportunities for improvement; evaluates the practicality of potential solutions and recommends appropriate staffing or scheduling actions
Works with direct supervisors to implement recommended staffing and scheduling solutions and adjustments
While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.
CORE COMPETENCIES
CHANGE AGILITY (LEVEL 1 DEVELOPING)
Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.
COLLABORATION
(LEVEL 1 DEVELOPING)
Sees connection points across the organization and partners effectively with others to achieve common goals.
DECISION MAKING
(LEVEL 1 DEVELOPING)
Sees connection points across the organization and partners effectively with others to achieve common goals.
DRIVE FOR RESULTS
(LEVEL 1 DEVELOPING)
Drives to achieve challenging performance objectives
TEAM BUILDING
(LEVEL 1 DEVELOPING)
Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance