Job Description Summary Organization's Summary Statement:

This position will support Executive and Associate Directors with the tactical execution of activities and events designed to attract inquiries, applicants and yield new students who meet or exceed enrollment and profile objectives. Assists with high-quality group event planning and delivery as well as one-to-one client interfacing in all appropriate formats including in-person, social media, webinars, and online chats. Ensures active engagement with individual applicants and admitted applicant pools and handles ongoing communications and interaction with student and alumni ambassadors. Interfaces with CRM and application databases. Collaborates with internal stakeholders including members of Student Services, Career Services, Alumni Relations and Marketing and Communications. Assists with ongoing gathering and assessment of competitive intelligence. Other duties as assigned.

Minimum Qualifications Education:

Bachelor's degree from an accredited college or university.

Experience:

Three (3) years of experience in admissions, recruitment, or higher education.

Other:

Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of policies, procedures, and institutional purpose and goals. Knowledge of best practices in recruitment, retention, and customer service. Knowledge of best practices in organization and administration. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to multitask and prioritize assignments. Ability to interpret and apply policies, procedures, regulations, and laws. Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details Preferences:

Outstanding interpersonal and customer service skills with the ability to build rapport with diverse au audiences. Excellent written and verbal communication skills, including public speaking and presentations. Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines. Ability to analyze data and competitive intelligence to support recruitment strategies and decision-making. Proficiency with virtual engagement tools, social media platforms, webinars, and online communication technologies. Knowledge of best practices in recruitment, retention, and customer service. Knowledge of best practices in organization and administration.

Required Application Materials:

Cover Letter, Resume, List of three references