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MIT

Manager, Learning Services Team

Career Insights for Training and Development Manager

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What they do

A Training and Development Manager manages staff training and professional development programs for an employer. Develops training programs that address staff needs and support the strategic goals of a company or organization. Supervises training staff and partners and evaluates training impact.

$144,174 / year median in Massachusetts

-0% projected decline

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Job Description

Manager, Learning Services Team Job Number:
25792
Functional Area:
Administration Department:
Human Resources School Area:
VP for
Human Resources Pay Range Minimum:
$125,000
Pay Range Maximum:
$150,000
Employment Type:
Full-Time Employment Category:
Exempt Visa Sponsorship Available:
No Schedule:
Pay Grade:
10 Email a Friend Save Save Apply Now Posting Description
MANAGER, LEARNING SERVICES TEAM
, Human Resources , manages the Learning Services Team, which provides direct maintenance, development and operational support of the Institute-wide Learning Management System (LMS) for training; and advises on and implements the training strategy for Institute training providers, including those with high-volume compliance and regulatory training; and identifies and recommends system upgrades and enhancements, works with IS&T to execute; manage the Learning Services Team, whose mission is to deliver innovative solutions and expert services in learning systems to ensure the entire Institute community meets compliance, hiring, and staff performance goals; supervise and coach a staff of two (2-4) to provide exceptional customer service based on comprehensive knowledge and skill; provide direct services and expertise to support Institute-wide use of the current SAP-based learning management system (LMS) for in-person course delivery, online learning and the creation and maintenance of training requirements; and perform other duties as required. Job Requirements
REQUIRED
: Bachelor's degree; a minimum of five years of related experience; and supervisory experience.
PREFERRED
Master's degree; experience with Learning Management Systems (LMS) in a complex environment; experience with Oracle LMS; MIT Experience; leadership capability to drive training compliance achievement Institute-wide; excellent communications skills and a commitment to exceptional customer service; exceptional analytical skills, with an emphasis on training data management and oversight; Cognos experience; ability to design and manage both detailed and high-level processes; ability to research and resolve technical and process problems quickly and accurately; capacity to learn software applications quickly; and ability to work collaboratively and across. 7/1/2026