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The Estee Lauder Companies

Senior Manager, Global Education, Too Faced

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What they do

A Training and Development Manager manages staff training and professional development programs for an employer. Develops training programs that address staff needs and support the strategic goals of a company or organization. Supervises training staff and partners and evaluates training impact.

$132,769 / year median in New York

+1% projected growth

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Job Description

•Description•This position delivers training initiatives and education programs which enables the brand to meet its business objects via a skilled Training team and engaged retail employees. Adopts a commercial and consumer mind set when executing all aspects of education, while collaborating with all internal stakeholders to ensure objectives are met.
Responsibilities:
+ Identify training needs and seek out new ways of working in the rapid pace of organizational and technological change. + Develop, lead and facilitate national core training programs while liaising with Global Education. + Develop expertise within the team in product knowledge, keeping up to date with trends and product development. + Work with Trainers to develop regional Sales and Training strategies. + Ensure all training room facilities, kits & assets are maintained and managed. + Develop team competencies and drive innovation in digital education programs. + Demonstrate exceptional leadership skills and foster an atmosphere that motivates, encourages and challenges Trainers and retail teams to achieve excellence. + Ensure all education programs, activities and training reflect the brand's values and standards. + Recruit, hire and complete orientation for Trainers. + Identify opportunities to develop the training, leadership and artistic abilities of the education team. + Oversee the schedule of the Trainers and the effectiveness of collaboration with SEE's in the field. + Conduct store visits to follow up core training, implement department strategies, develop Crew, Trainers and SEE's abilities and to lead by example on all levels. + Provide clear, constructive feedback to employees on their performance. + Ensure consistent and proper communication. + Be solution focused while building a collaborative relationship with the National Sales Manager to identify opportunities to drive Sales and KPI results in the field. + Work with the National Sales Manager to devise strategies to develop the leadership competencies of the regional sales and training partnerships. + Build relationships with department heads to create and implement the national strategy. + Assist in coordinating with relevant departments to ensure excellent execution of all marketing, PR activity and events including relevant online creative communication. + Help create and maintain a creative atmosphere of open and positive communication, professionalism and support.
Branding Activity and Events:
+ Build a brand social media profile while adhering to all social media guidelines and requirements. + Develop training team's abilities to promote brand launches, providing press quotes and industry trends on an ongoing basis as required by the PR team. + Support the participation of media events being a combination of media presentations, masterclasses, one⁃on⁃one interviews, studio events, and working on brand community projects as required to build awareness of the brand. + Support the planning of retail events which includes, conducting make up demonstrations and masterclasses while providing make up direction to the artists working on the event if required. Financial Accountabilities + Full management and responsibility of the education budget, tracking expenditures in accordance with departmental/regional budget allocation. + Ensure the timely submission and accuracy of credit card statements, expense reports and company owned asset processes. + Help ensure regional needs and standards are met for training equipment. + Help ensure training premises are maintained, clean, functional and properly equipped. Help maintain security and control of training equipment materials. •Qualifications•+ Exceptional facilitation and presentation skills + Thinks strategically + Confident leader and communicator + Highly motivated and determined to succeed + Excellent make up artistry ability + Passion for people and personal development + Creative agility + Knowledge of the brand (ELC)/Industry + Committed to achieving brand objectives + EntrepreneurialEqual Opportunity Employer It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.