JOB We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity At the Department of Licensing (DOL) , we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government. Our Programs and Services Division is looking for a Training Manager to join their team with the ability to appeal to adult-learners. As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident. If you excel at curriculum development and delivery, we encourage you to apply today!

EXAMPLE OF DUTIES

As the Training Manager, you will lead the Training and Policy Development unit while designing, developing, and delivering training, guidance, and instructional support for adult learners. You will foster a collaborative, people-centered team environment by coaching and supporting staff, overseeing the development of training created by team members, and ensuring consistent, high-quality learning experiences. With your ability to balance leadership responsibilities with hands-on training development, you will provide consistent and effective training. Some of what you will do: Design, develop, and implement specialized technical training courses on the DRIVES licensing system that support program-specific job functions and operational needs for Driver and Vehicle Records (DVR) staff. Develop and maintain program-specific training materials, including training manuals, handbooks, job aids, visual aids, and computer- and web-based tutorials. Direct other program training initiatives, including contemporary leadership development, policy development, and technical licensing system training unique to Driver and Vehicle Records program staff. Ensure the effective delivery of training services (classes, presentations, workshops), program policy documentation, course evaluation activities, data analysis, and agency directed initiatives.

SUPPLEMENTAL INFORMATION

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion! How to

Apply:

Select the Apply button at the top of this job announcement. Incomplete applications may disqualify you from eligibility for the position. You must ensure all application areas, including supplemental questions and attachments, are completed in full. Candidates who are offered a job with DOL must possess work authorization that does not require sponsorship by the employer for a visa now or in the future. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington. Veteran/Military Spouse Preference Notice To take advantage of veteran/military spouse preference, please notify the Talent Acquisition Team . Use a subject line that includes the title of this recruitment. The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, religion, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email the Talent Acquisition Team . Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360-339-7344. The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days. We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.