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Amazon.com, Inc.

Sr Program Manager, Global L&D, Global Executive Development (GED)

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What they do

A Training and Development Manager manages staff training and professional development programs for an employer. Develops training programs that address staff needs and support the strategic goals of a company or organization. Supervises training staff and partners and evaluates training impact.

$149,463 / year median in Washington

+4% projected growth

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Job Description

Description Are you passionate about growing senior leaders at Amazon? Are you committed to Amazon's Day 1 culture? If so, the Global Executive Development team would like to hear from you! Our team is responsible for the onboarding and on-going executive development for Amazon's senior leaders. We are seeking an innovative, customer-obsessed, high-ownership, data-driven, and creative Program Manager to support the operations of Global Executive Development. This includes large-scale executive development programs, experiences, and executive coaching. The PM drives high-quality customer experience through impeccable executive development coordination, registration, program delivery, measurement, and post-experience support. The PM will also develop comprehensive project plans for GED initiatives; partner with stakeholders (AV, GREF, third-party vendors), monitor and report on GED initiatives, program performance and impact; and ensure communication to key stakeholders flows consistently and efficiently. The candidate must be able to Think Big and Dive Deep, and be skilled at anticipating and resolving problems, managing multiple priorities, and communicating effectively with senior leaders. Key job responsibilities
  • The ideal candidate will be highly detailed and task-oriented; comfortable in a fast-paced, multi-tasked, high-energy environment.
  • At least 5 years of program management experience in learning & development, talent management or related field
  • Excellent organizational and interpersonal skills with an ability to determine an appropriate level of detail in line with GED milestones
  • Expertise in comprehensive event planning and logistics management
  • Excellent verbal and written communication skills
  • Proven track record of increasing operational efficiency while maintaining high standards
  • Ability to proactively identify potential risks, roadblocks and anticipate evolving needs
  • Develop reporting mechanisms that measure program effectiveness, to aid in assurance and process improvement
  • Proven track record for delivering projects within scope, time, and quality
  • Proven ability to build relationships quickly and earn trust of others
  • Ability to handle multiple projects, meet tight deadlines, and switch from one focus to another depending on priority for the business or team at any particular time
  • Communicate project status, drive and elevate decision making and help requests Basic Qualifications
  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • Bachelor's degree
  • Can show strong verbal and written communication skills
  • Proven track record of efficiently managing and executing high-quality programs
  • Proficiency with email platforms (Mercury)
  • Experience building and scaling with AI tools Preferred Qualifications
  • 2+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Project Management Professional (PMP) or equivalent certification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco
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