HPE Aruba Resident Engineer#25-08391

Seattle, WA

Onsite Job Description

Acts as an extended member of customer team to support the account on daily basis. Holds a well-tuned background in pure networking - AOS 8, AOS 10, Aruba Central, Airwave and ClearPass.

Candidate should also have prior experience with consulting and experience with products in the Aruba portfolio.

Responsibilities:

• Be physically present on-site for this role.
  
• Act as an extended member of the team who will be an HPE expert to support customer on a daily basis in order to be successful.
  
• Considered as a subject matter expert to ensure the customers infrastructure is up to date.
  
• Perform routine checks on the network to ensure it is up to standards.
  
• Support customer in migrations and integrations.
  
• Be able to update and modify documentation and processes.
  
• Work with customer support teams to resolve cases effectively and efficiently.
  
• Identify potential issues and monitor/update the tasks.
  
• Collaborates closely with key stakeholders on ongoing projects and work towards execution across all phases of the project lifecycle.

Education and Experience Required:

• Bachelor's degree or equivalent in computer science, engineering or related field of study. MBA or advanced degree in computer science or engineering preferred.
  
• 5+ years of work experience in related field.
  
• Technical understanding and knowledge of the relevant industry.

Knowledge and Skills:

• Wireless experience: Site surveys, wireless design,
  
• Knowledge and experience with HPE Aruba product portfolio: Switching, Routing, AOS8 & AOS10, Wireless AP and IAP, Controllers, SD-WAN, User Experience Insight, HPE Aruba AirWave, Aruba ClearPass and ClearPass extensions, Aruba Central, Aruba Meridian
  
• Well-tuned background in pure networking (LAN-WAN-WLAN).
  
• Technical understanding and knowledge of the relevant industry
  
• Basic business acumen and knowledge of root cause analysis and problem detection.
• Effective communication skills, attention to detail, ownership, change management skills, team player and collaborates with product and support teams.
  
• Prior design and operations experience.
  
• Experience working in a fast-paced multi-vendor environment involving quick turnaround time.
  
• Must have prior consulting experience.