Microsoft Dynamics Trainer

Microsoft Dynamics Trainer at Motive Workforce Microsoft Dynamics Trainer at Motive Workforce in Orange, California Posted in about 24 hours ago.

Type:

full-time

Job Description:

We're hiring an onsite Microsoft Dynamics & Microsoft Copilot Trainer to lead internal enablement and user adoption across the organization. You'll be the resident expert for these tools-training, coaching, and supporting employees so they can work faster, smarter, and more consistently. You'll partner with the IT team during upgrades and rollouts, but your primary focus is hands-on training and day-to-day guidance for end users. Years of experience are less important than current Dynamics knowledge, strong communication, and proven ability to teach and mentor teammates. Key Responsibilities Deliver role-based training for Microsoft Dynamics and Microsoft Copilot across teams including Business Development, Manufacturing, Service, Quality, Administration, and more Create and maintain training materials: job aids, quick guides, SOPs, short videos, FAQs, and onboarding content Run live trainings (small groups and 1:1), office hours, refresher sessions, and new-hire onboarding modules Partner with IT on upgrades and feature releases: translate changes into clear user instructions and adoption plans Help users maximize workflows in Dynamics (data entry standards, process steps, reporting/visibility, handoffs) and leverage Copilot for productivity Gather feedback from departments, identify skill gaps, and recommend process/training improvements Track training participation and adoption; provide simple progress updates to leadership Promote best practices around data quality, consistent usage, and security awareness Required Qualifications Current, hands-on experience with Microsoft Dynamics (CRM/ERP modules as applicable) Strong understanding of Microsoft Copilot in business workflows Excellent communication and presentation skills-able to train both technical and non-technical audiences Proven ability to coach, mentor, and build confidence in others Organized and self-directed-can manage schedules, follow-up, and deliver consistent training in a fast-paced environment Preferred Qualifications Experience training teams in manufacturing, service operations, sales/BD, or quality environments Familiarity with Microsoft ecosystem tools (Teams, Point, Power BI, Power Automate) What Success Looks Like Users adopt Dynamics and Copilot quickly and use them consistently Fewer avoidable errors and cleaner data due to clear standards and training Smooth upgrades because end users understand what changed and how to work with it Teams report measurable time savings and improved workflow efficiency