• Must be at least 18 years old, and must be able to work holidays and at least one weekend day
• A Bather is a key part of the team and represents the front line of the business.

Bathers show a true love for dogs and bring genuine excitement when working with them. Bathers thrive in fast-paced environments, is self motivated and views teamwork as part of getting the job done.

Responsibilities:

Your duties will include, but are not limited to: Proper radio etiquette

• radio with an earpiece is worn during each shift. Radio communication is expected daily. Announce breaks, "copy" arrivals, departures, answer questions from fellow team members, overall prompt communication. Efficiency
• Each task is executed in a timely manner with detail. Understands layout of hotel, different room sizes & amenities included with each room. Room Card understanding/usage
• colors, recording behavior & health notes. Proper clean-up of feces, urine, vomit, etc. Completes all services related to bathing and add ons; Bath, Brush, Nail Trim, Ear cleaning, Complimentary baths, de-matting, anal gland expression, shampoo upgrades, teeth brushing, paw pad rub and any other spa upgrades. Service/Product knowledge
• Understands what is included in each bathing service/product. Washes dogs twice with appropriate shampoo. Properly dilutes shampoo. Safety
• understands use of chemicals and follow PPE, eye wash station, incident reporting, bite reporting, cleaning up water puddles, dog fight protocol and proper guest handling per Wag Hotels policies. Facility maintenance
• alert manager or shift lead to add to maintenance doc. Inventory
• alert manager or shift lead if low on stock. Animal Handling
• porting in and out of room. Follows all Wag Hotels policies and protocol for handling and correction of guests. Animal health & behavior
• health checks (snout to tail assessment) completed daily on each guest.

Adjust bathing methods to accommodate puppies, nervous dogs, recent rescues and seniors. Ability to recognize and anticipate guest health and behavior concerns; hot spots, sores, matting, skin allergies, fleas, ticks, etc. This includes evaluating guest health and behavior, making decisions regarding needs for grooming/bathing and vet care. Includes communicating those needs to the GS Shift Lead or management team to address accordingly. Also includes communicating those needs to the client and making proper notation in animal software system. Client Interaction

• Establish relationships with routine clients.

Greets client and guest upon arrival & departure. Introduce self. Engage customers to address any concerns or unique preferences. Ability to upsell products to clients to provide the best product for their pets specific needs. Educate customers on home care for their dogs. Works with client services to schedule future appointments. My Paradise reservation system

• printing reports, saving notes & reading guest profiles. Enter cost for each guest on invoice and tip line. Housekeeping
• Daily and weekly cleaning expectations kept up in grooming and bathing room. Floors, waiting crate, drying crate, tubs, tools, shampoo bottles, counters, tables, walls, etc. Completes and reviews "Grooming/Bathing" sheet and "matted dog release form". Wag App
• completes all Spa memories and report cards each day.

Shift Notes Assistance in other departments as needed following cross training of department. Miscellaneous projects assigned. Additional Duties may apply depending on position Tier.

Qualifications:

Professional Bathing Experience a must Genuine love for dogs and comfortable working with all dog breeds and temperaments. Strong Communication, customer service and teamwork skills Responsible and reliable Ability to work weekends and holidays. Ability to work and communicate appropriately in a team environment

Physical Requirements:

Ability to lift up to 50 lbs. Ability to Reach and bend while standing for a long period of time. Ability to handle large, active dogs. Ability to be around dogs and cats for an extended period of time.

Part-time Employee Benefits Include:

• Free daycare for your dog while on shift after your first 90 days
• 401K/Roth IRA though Human Interest
• Up to 7 days of free boarding for your dog or cat (during non-peak periods)
• 30% discount on all retail
• 20% off services (grooming, bathing, add-on activities)
• Paid sick leave

Job Type:

Part-time Pay:

$18.00

• $20.

50 per hour

Benefits:

401(k) Employee discount Flexible schedule Referral program Application Question(s): How many years of dog bathing experience do you have?

Education:

High school or equivalent (Required) Ability to

Commute:

West Sacramento, CA 95691 (Preferred)

Work Location:

In person