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Animal Care Front Desk Specialist
Career Insights for Animal Care Worker / Manager
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Scorecard
Based on Massachusetts data
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What they do
An Animal Care Worker or Manager manages animal care and grooming for a retail store that sells pets or for a pet grooming business. May also provide animal care and grooming at a kennel. Works with animals in shelters or rescue organizations. Works primarily with dogs and cats. Assists veterinarians with vaccinations or other procedures; screens people who want to adopt an animal from a shelter and provides information about caring for animals.
$35,677 / year median in Massachusetts
+17% projected growth
Job Description
Responsibilities:
- Greet and assist pet owners and their animals with a friendly and welcoming demeanor.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls, respond to inquiries, and provide information about clinic services.
- Maintain a clean and organized reception area.
- Assist veterinarians with administrative tasks such as medical record keeping and billing.
- Handle medical collection processes with sensitivity and professionalism.
- Utilize aseptic techniques to ensure a clean environment.
- Provide animal restraint when necessary during procedures.
- Assist with kennel duties as needed.
Qualifications:
- Previous experience in a veterinary or animal care setting is required.
- Knowledge of animal anatomy, husbandry, and care practices is a plus.
- Familiarity with animal catheterization techniques is advantageous.
- Strong communication skills and excellent phone etiquette are essential.
- Ability to multitask effectively in a fast-paced environment.
- Attention to detail and strong organizational skills are required.
Job Type:
Full-time Pay:
$18.00- $25.