An Animal Care Worker or Manager manages animal care and grooming for a retail store that sells pets or for a pet grooming business. May also provide animal care and grooming at a kennel. Works with animals in shelters or rescue organizations. Works primarily with dogs and cats. Assists veterinarians with vaccinations or other procedures; screens people who want to adopt an animal from a shelter and provides information about caring for animals.
Job Overview Join our dynamic retail team as a Store Team Member, where you'll play a vital role in creating an engaging shopping experience for our customers. This energetic position combines cashier duties, stocking responsibilities, and animal care to ensure our store runs smoothly and efficiently. You'll have the opportunity to develop your retail skills, assist customers with their needs, and contribute to a welcoming environment that keeps customers coming back. Whether handling sales transactions, managing inventory, or caring for animals, your enthusiasm and dedication will make a positive impact every day. Responsibilities Operate cash registers and POS (Point of Sale) systems accurately during retail sales transactions, including cash handling and balancing cash drawers Assist customers with their purchases by providing friendly service, product information, and upselling opportunities to enhance their shopping experience Stock shelves and organize merchandise to maintain a clean, attractive store environment while adhering to merchandising standards Conduct product demos and educate customers about store products and features to boost sales and customer satisfaction Care for animals in our designated pet care area, ensuring they are fed, clean, and comfortable while providing knowledgeable advice to pet owners Maintain inventory levels through stocking, inventory checks, and proper product placement while following safety protocols Demonstrate excellent phone etiquette when assisting customers over the phone or via online inquiries Requirements Previous retail experience preferred, especially in grocery stores or pet care environments. • Reptile, arachnids, amphibians, dog, cat, and bird knowledge preferred• Strong communication skills with the ability to engage customers effectively in bilingual settings if applicable Familiarity with POS systems, cash register operations, and basic retail math for transactions and cash handling Supervising experience is a plus; ability to lead by example and support team members as needed Ability to stand for extended periods, lift merchandise safely, and perform physical tasks involved in stocking and animal care Knowledge of retail store product knowledge, merchandising techniques, and customer service best practices Excellent phone etiquette and communication skills to assist customers both in person and remotely Join us in creating a lively shopping atmosphere where every customer feels valued! Your energy and commitment will help foster a positive environment that encourages repeat visits. We're excited to welcome motivated individuals ready to grow their retail career while making a difference every day!
