General Summary :

Responsible for maintaining a constant supply of clean linens and towels for the hotel.

Principal Responsibilities :

Tends laundering machines to clean articles such as rags, wiping cloth, towels, sheets and other linen. Inspect linen to locate and salvage stained or torn items. Records counts for discarded linen. Folds, stacks and places towels, sheets and other linen in appropriate storage bin. Checks stock and notifies Executive Housekeeper of supply needs.

Job Duties:

Customer Service

• Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Team Work
• Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned. Assists with the transportation of soiled linen containers and clean linen carts. Quality
• Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage and laundry rooms. Quantity
• Meets productivity standards and completes work within a timely manner. Completes tasks within approved budget and time. Safety and Security
• Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Wears gloves while handling soiled linen. Responsible for any assigned keys and for following key control policies. Dependability
• Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends. Initiative
• Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of shift before leaving for the day. Compliance
• Report all lost and found articles to supervisor.

Reports equipment problems to maintenance.