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Pure Vanity

Spa Manager

Career Insights for Salon / Spa Manager

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What they do

A Salon or Spa Manager manages a hair or beauty salon or a spa providing specialized personal care services. Hires and manages hair stylists, or attendants that provide massages or other treatments at a spa, and oversees customer service. Develops marketing and advertising strategies; develops a consistent style for decor, products and treatments offered. Manages finances, building expenses and equipment maintenance.

$53,509 / year median in Arizona

+18% projected growth

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Job Description

Pure Vanity Spa Job Title:
Spa Manager Pay:
$55,000-$62,000 per year + monthly performance bonuses About Us Pure Vanity Spa is a multi-location Phoenix-based medspa dedicated to helping our clients look and feel their best through advanced skincare, aesthetic treatments, and wellness services. With a loyal membership base and a reputation for excellence, we are looking for a passionate and driven Spa Manager to lead our team and ensure an exceptional client experience. This is an opportunity for an experienced, results-oriented leader who enjoys developing people, building high-performing teams, and leading a successful retail service business. The ideal candidate is energized by accountability, sales performance, and creating an exceptional workplace culture. Position Overview The Spa Manager has full responsibility for the day-to-day performance of their store location and leads a team of service providers and front desk personnel while reporting to the Spa Director, who serves in a general manager capacity across the Pure Vanity Spa platform.
  • Lead, coach, and develop a high-performing team of front desk professionals, estheticians and laser technicians, and support staff
  • Manage daily scheduling and staffing, provider utilization, and operational execution
  • Maintain inventory levels, treatment room readiness, and operational standards
  • Resolve client concerns professionally while building long-term client loyalty
  • Own your store's financial performance by driving service, retail product and pre-paid package sales, net membership growth, client retention, and appointment pre-booking
  • Monitor key performance indicators (KPIs) and implement strategies to improve revenue, productivity, and client satisfaction
  • Assist the Spa Director with recruiting, interviewing, onboarding, training and developing new team members, with additional support from the Lead Trainer
  • Foster a positive, accountable culture focused on teamwork, professionalism, client care, and continuous improvement
  • Ensure compliance with company policies, safety protocols, and applicable regulations
  • Partner with company ownership to identify opportunities for operational improvements and continued business growth Qualifications
  • 4+ years of leadership, management, or supervisory experience, preferably in a medspa, medical aesthetics, spa, salon, gym, hospitality, luxury retail, or other service-based business
  • Experience selling memberships, retail products, prepaid treatment packages, and driving client pre-booking is highly desirable, as is experience coaching and training staff in proven sales techniques
  • Previous experience as a licensed esthetician is strongly preferred but not required
  • Demonstrated success leading, coaching, and developing high-performing teams while consistently achieving sales and operational goals
  • Excellent communication, organizational, and problem-solving abilities
  • Comfortable analyzing business metrics and using KPIs to coach team performance, provide regular feedback, and drive continuous sales improvement
  • Passion for overall wellness, aesthetics, skincare, and delivering exceptional client experiences Compensation & Benefits
  • Base salary of $55,000-$62,000, depending on experience
  • Monthly performance bonus opportunities with annual earning potential up to 15-20% of base salary, based on store sales performance, net membership growth, and pre-paid treatment package sales
  • Employee discounts on services and professional skincare products
  • Paid time off in addition to sick leave
  • Company-sponsored team outings and appreciation events, including sporting events (most recently Diamondbacks MLB suite), Topgolf, restaurants, and more
  • Ongoing leadership development, coaching, and mentorship from the Spa Director and ownership
  • Significant opportunities for career advancement within a growing multi-location medspa organization Why Join Pure Vanity?
At Pure Vanity Spa, you'll have the opportunity to lead an established, high-volume location while helping shape the future of a growing medspa brand. As a growing, privately owned company, we are committed to investing in our leaders through hands-on mentorship, professional development, and opportunities for advancement. Our Spa Director and ownership team work closely with managers to provide the support, resources, and coaching needed for long-term success. If you're ready to make a meaningful impact while growing your leadership career, we'd love to hear from you!
Job Type:
Full-time Pay:
$55,000.00 - $62,000.00 per year
Benefits:
Employee discount Paid time off
Work Location:
In person