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Hand & Stone - 4454 Weston Rd - Weston, FL
Spa Manager
Career Insights for Salon / Spa Manager
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Based on Florida data
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What they do
A Salon or Spa Manager manages a hair or beauty salon or a spa providing specialized personal care services. Hires and manages hair stylists, or attendants that provide massages or other treatments at a spa, and oversees customer service. Develops marketing and advertising strategies; develops a consistent style for decor, products and treatments offered. Manages finances, building expenses and equipment maintenance.
$49,866 / year median in Florida
+17% projected growth
Job Description
Benefits:
Opportunity for advancement Paid time off Relocation bonus Training & development Wellness resources 401(k) Bonus based on performance Competitive salary Employee discounts Flexible schedule Hand & Stone Massage and Facial Spa in Sunrise-Sawgrass and Weston is hiring an experienced, results-driven Spa Manager to lead daily operations, grow membership and sales, recruit and develop the team, and take ownership of the spa's performance. This is a full-time, in-person leadership role for someone who understands a membership-based business model and knows how to turn goals into daily execution. Experience with Hand & Stone, Massage Envy, a membership-based spa, fitness studio, wellness business, salon, or high-volume retail business is strongly preferred. Compensation and Benefits- $50,000-$60,000 base salary , based on experience
- $10,000-$15,000 annual performance bonus opportunity
- Paid time off
- 401(k) with employer matching, if eligible
- Complimentary monthly massage or facial
- Employee discounts on services and retail products
- Management training and leadership support
- Growth opportunities within our multi-location organization Key Responsibilities
- Own membership sales, conversion, retention, and net membership growth
- Reduce cancellations through strong follow-up and retention practices
- Coach the front desk team on consultations, objection handling, follow-up, and closing
- Increase service, retail, enhancement, gift card, and package sales
- Review reports and hold the team accountable to daily, weekly, and monthly goals
- Oversee staffing, schedules, payroll controls, and labor productivity
- Maximize Massage Therapist and Esthetician schedule utilization
- Monitor prebooking, repeat visits, average ticket, retail, and guest retention
- Maintain inventory, cash handling, opening, and closing controls
- Recruit, interview, hire, onboard, and retain Spa Associates, Massage Therapists, and Estheticians
- Train, coach, and develop team members and emerging leaders
- Resolve guest concerns promptly and professionally
- Build a positive, accountable, and sales-focused culture
- Lead by example and remain visible during peak business hours Qualifications
- Minimum of 3 years of management experience in a sales-driven business preferred
- Proven success growing memberships, sales, conversion, or client retention
- Experience managing and developing a team preferred
- Experience with recruiting, scheduling, payroll, inventory, and performance management
- Strong leadership, coaching, accountability, and conflict-resolution skills
- Comfortable reviewing reports and using data to make business decisions
- Strong organization, communication, and follow-through
- Microsoft Office proficiency
- Zenoti experience is a strong plus
- Bilingual English and Spanish is a plus Schedule Requirements Applicants must be available based on business needs, including evenings, weekends, peak appointment periods, and some holidays .