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UNTIL THE

END, it will explain how to apply. Only applicants who have followed the correct steps to apply will be contacted for an interview. If you are unable to follow the basic instructions on how to properly apply, we will not contact you for an interview.

ASSISTANT MANAGER

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SUGARING NYC

Location:

North Miami / Aventura, FL Full-Time Position Sugaring NYC is looking for a dynamic, motivated, and highly customer-focused Assistant Manager to join our team. We are a modern sugaring salon specializing in all-natural sugaring, V-Facials, and other beauty services . We are looking for someone who can become the face of the salon — someone friendly, confident, energetic, organized, and genuinely passionate about people and the beauty industry. Being a

PEOPLE PERSON

is a must. We need someone who genuinely enjoys talking to people and making clients feel comfortable, welcome, and cared for. This position is not just about managing tasks — it is about creating an experience that makes clients want to come back.

You are someone who:

Has excellent customer service skills and genuinely enjoys interacting with clients Is naturally friendly, warm, outgoing, and conversational Makes clients feel welcome from the moment they walk through the door Is attentive to clients while they wait — offering coffee or water, checking on them, talking with them, and making sure they are comfortable Notices when a client needs something without always being asked Enjoys building relationships with clients and remembering them Is confident and professional when speaking and communicating in writing Is energetic, positive, and dynamic Takes initiative — you don't wait to be told what needs to be done Has a strong understanding of sugaring and the benefits of natural hair removal Is comfortable selling memberships, products, and services Is creative and thinks of ways to bring new clients into the salon Can come up with and execute ideas such as raffles, promotions, referral strategies, events, and client engagement campaigns Is comfortable being the main point of contact for clients and handling questions or concerns professionally Is organized, detail-oriented, and able to manage multiple responsibilities

KEY RESPONSIBILITIES

Front Desk & Daily Client Operations Be the main face of the salon and create a warm, welcoming first impression Answer incoming phone calls professionally and confidently Respond to client questions by phone, text, and in person Greet every client when they arrive Check clients in and out for their appointments Manage the front desk and keep the appointment flow organized Schedule and reschedule appointments Confirm appointments and help fill open appointment times Process payments and assist clients with purchases Explain memberships, promotions, products, and services to clients Make sure clients understand their next steps and encourage rebooking Handle client concerns professionally and find solutions Keep the reception and common areas clean, organized, and welcoming (including 1 washroom) Take care of clients while they wait — offer coffee or water, check on them, make conversation, and make sure they are comfortable Build genuine relationships with clients and make them feel recognized and valued Social Media & Daily Content Take simple, natural photos and short videos throughout the day, espacially on slow days when time permits Post daily Instagram Stories showing what is happening at the salon Capture clients, team members, services, products, promotions, and behind-the-scenes moments when possible This does not require creating elaborate Reels or professional content — we are looking for someone comfortable taking quick photos/videos and posting simple daily updates Team Leadership Help oversee the estheticians and daily salon operations Make sure estheticians are providing high-quality services Monitor room cleanliness, organization, sanitation, and overall presentation Follow each esthetician's progress and performance Review and report on team KPIs every two weeks (with regional manager) Identify areas where team members need improvement and help keep the team accountable Communicate important team or performance issues to the manager Inventory & Operations Monitor inventory levels and inform manager when something running low Help maintain an organized, clean, professional salon's supply storage

THIS POSITION IS FOR SOMEONE WHO TAKES OWNERSHIP.

We are looking for someone who doesn't simply complete a checklist. We want someone who sees an opportunity and acts on it . Someone who notices that bookings are slow and starts thinking of ways to bring people in. Someone who sees an opportunity to improve the client experience and takes action. Someone who can motivate the team, follow the numbers, identify problems, and help find solutions. You will play an important role in the growth, sales, client experience, and overall success of the salon.

REQUIREMENTS

Previous sales and customer service experience is a must Strong communication skills — both verbal and written Must be a true people person who enjoys talking with and helping clients Strong organizational and multitasking skills Must be proactive and able to work independently and within a team Must be comfortable holding a team accountable Must have a positive, professional, and energetic personality Passion for the beauty industry and a genuine interest in sugaring Comfortable taking photos/videos and posting simple Instagram Stories Must be reliable and professional

HOW TO APPLY

To apply, please email valeria.goreshtein@gmail (dont forget the .com) with the following: Your resume A short email explaining why you believe you are a good fit for this Assistant Manager position , specifically addressing the qualities we are looking for — customer service, being a people person, communication and sales. And what previous experience taught you or gave you those skills. Please do not apply without including both a resume and a personal introduction explaining why you are a good fit for this role.

Pay:

$15.00 - $25.00 per hour Expected hours: 33.0 - 40.0 per week

Work Location:

In person