Front Desk Manager VM Beauty Spa Englewood, NJ Job Details Full-time From $800 a week 12 hours ago Qualifications Management Interpersonal skills Greeting customers Records management Bachelor's degree Attention to detail Computer skills Phone etiquette Leadership Marketing Full Job Description Front Desk Manager VM Beauty Spa — Englewood, NJ VM Beauty Spa is looking for a friendly, motivated, and ambitious Front Desk Management team member to join our growing beauty and wellness business! We are looking for someone who is more than just a receptionist — someone who enjoys connecting with people, takes initiative, thinks creatively, has strong sales and communication skills, and wants to grow with the business. As a key member of our front desk team, you will help create an exceptional client experience while supporting the day-to-day operations, sales, and growth of VM Beauty Spa. What We're Looking For The ideal candidate is:

Friendly & Personable:

Warm, welcoming, professional, and genuinely enjoys interacting with clients.

A Strong Multi-Tasker:

Able to manage appointments, phones, payments, client needs, and daily responsibilities efficiently.

Self-Motivated:

Takes initiative and identifies what needs to be done without always being asked.

Innovative & Creative:

Brings new ideas to improve the client experience, increase sales, and help the business grow.

Growth-Oriented:

Has a desire to learn, develop professionally, and take on greater responsibilities.

Sales-Minded:

Comfortable recommending services, packages, memberships, promotions, and retail products.

People-Oriented:

Builds genuine relationships with clients and creates an environment that encourages loyalty and repeat visits.

Tech-Savvy:

Comfortable using computers, scheduling software, email, social media, and other digital tools.

Organized & Professional:

Reliable, detail-oriented, and able to stay calm and positive in a fast-paced environment.

A Team Player:

Works collaboratively with management and service providers to create a positive workplace. Key Responsibilities Manage the front desk and provide an exceptional client experience. Welcome and assist clients in a warm and professional manner. Answer phones, respond to messages, and handle client inquiries. Schedule, confirm, and manage appointments. Check clients in and out and process payments. Maintain accurate client information and records. Promote and sell services, packages, memberships, promotions, and retail products. Follow up with clients to encourage rebooking and repeat visits. Help achieve front desk sales and business goals. Assist with promotions, events, and marketing initiatives. Maintain an organized, clean, and welcoming front desk environment. Communicate effectively with the spa team and management. Identify opportunities to improve operations and the overall client experience. Bring new ideas and creative strategies to help VM Beauty Spa grow. Take ownership of responsibilities and demonstrate leadership through initiative and accountability.

Pay:

From $800.00 per week

Work Location:

In person