Spa Manager - Weekends Spa Southern Hills - 3.2 Tulsa, OK Job Details Full-time From $18 an hour 1 day ago Benefits Employee discount Paid sick time Qualifications Computer operation Guest relations Interpersonal skills Team leadership Employee relationship building High school diploma or GED Supervising experience Customer engagement Desktop applications Leading team collaboration initiatives Typing Productivity software Full Job Description At Spa Southern Hills, we are committed to both the guest experience and the team experience. We are on the lookout for an experienced individual to join our team of talented Spa Managers. This person is passionate about leadership, sees obstacles as learning opportunities, and isn't afraid to make decisions. We need someone who wants to help us grow and who is ready to build a career and not just another job. The right candidate will enjoy working in a dynamic, fast-paced environment and is driven to exude unreasonable hospitality to our clientele.

Requisites:

• The Weekend Manager works Friday through Monday from 9:00 a.m. to 7:00 p.m., or Friday through Sunday in 8-hour shifts, with two additional 8-hour weekday shifts.
• A minimum of one year of experience in the spa industry is preferred but not required; spa industry experience is considered a strong asset.
• Supervisory/managerial experience is required.
• A natural leader who is confident and kind.

Qualifications:

• High school diploma, or equivalent.
• A minimum of 1 year in a leadership role (supervisory or managerial experience)
• Working knowledge of computers and standard software. Strong typing skills.
• Effective organizational qualities and high confidence, with sound communication and exceptional customer service skills.
• Proven ability to create strong relationships with individuals and teams.
• You are a

SELF-STARTER.

• You have

INTEGRITY.

• You are

DEPENDABLE.

• You are a

TEAM PLAYER.

• You can effortlessly ADAPT to a changing environment.
• You are

CUSTOMER FOCUSED

(internal and external customers).

• You are a

GREAT LISTENER

with

HIGH EMOTIONAL INTELLIGENCE.

• Must be able to lift, push, or pull up to 35 pounds; and stand or walk up to 10 hours per day.

Responsibilities:

• The Weekend Manager will be the Manager on Duty on weekends, so will need to provide the same leadership as the Spa Manager.
• During the weekend, responsible for managing the daily operations of the spa and ensuring that all policies, procedures, and standards of practice are met.
• Provide excellent customer service and ensure customer satisfaction.
• Provide best in class customer service by greeting and assisting customers, and excellent floor leadership skills - own and manage front and back of house.
• Answer spa phone and respond to customer inquiries.
• Be reliable.
• Escalate major issues to Spa Manager.
• Enter daily issues in Manager Log.

Benefits :

Paid sick time Monthly spa service credit Discounted access to spa services and retail Friends & family discounts Annual performance-based bonus

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

Employee discount Ability to

Relocate:

Tulsa, OK 74136: Relocate before starting work (Required)

Work Location:

In person