EMPLOYEE JOB FUNCTIONS

Comply with all departmental policies/service procedures/standards. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy. Maintain positive guest relations at all times. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain notes and guest history in management system. Inspect spa for cleanliness and product needs. Be familiar with and set up as needed spa packages, promotions, prices and rates. Maintain filing system. Close out end of shift. Answer spa desk phones. Set appointments for guests and clients. Have clients fill out intake forms. Use Computer Sales System to ring up sales and keep track of monies. Process gift cards. Answer questions on spa treatments Basic computer knowledge. Keep desk area neat. Keep locker room neat. Report all issues and concerns to Spa Manager/Supervisor. Participate in all spa meetings, training sessions and other information meetings. Any other duties assigned by Spa Director.

Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off Shift availability: Day Shift (Preferred) Ability to

Commute:

Ashburn, VA 20147 (Required)

Work Location:

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