Veterinary Technician

JOB SUMMARY

The Veterinary Technician is responsible for a variety of tasks related to customer service and patient care within the veterinary practice. Tasks include animal handling, Veterinary dentistry (cleaning, radiographs, and some extractions) pre and post-operative patient care, creating and presenting financial options and estimates, accurately entering service charges into client processing database, extensive client interaction, and preparing medications.

EDUCATION AND EXPERIENCE

Required:

2 years previous veterinary office experience

Preferred:

Active state technician license

KNOWLEDGE AND SKILLS

• Must be able to operate a computer, including basic typing skills
• Must be able to learn and operate various veterinary software applications
• Effectively manage multi-line phone system
• Effective interpersonal communication skills
• Effective in multi-tasking (prioritizing and accomplishing tasks)
• Maintain a positive work environment
• Excellent verbal and written English communication skills
• The ability to work collectively with team members

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Functions that an individual can perform unaided or with the assistance of reasonable accommodation.)

• Maintain professional and courteous demeanor in challenging/stressful situations
• Prepare and maintain exam, treatment, and surgical rooms
• Greet clients and patients
• Obtain patient history and updates from clients
• The ability to perform and/or assist with diagnostic procedures
• Maintain accurate and complete patient medical records
• The ability to calculate medication dosages and prepare instructions for clients
• Review patient instructions with clients and distribute educational materials
• The ability to learn how to create and review treatment estimates and payment options with clients
• Obtain blood samples-cephalic/saphenous/jugular
• Process and submit lab work both in house and to outside labs
• Clean, wrap, and sterilize surgical instruments and surgical supplies (gowns, towels, etc.)
• The ability to properly run an autoclave
• Clerical duties such as filing, copying, and faxing
• Maintain order to public areas (waiting room, exam rooms, kennel area, etc.)
• Place IV catheters and assist with surgical equipment monitoring (anesthesia, ventilator, fluid pump, etc.)
• Provide general aspects of after-hours and on-call service, if applicable
• Assist in medical trial studies and resident projects as requested
• Available to work in other ECFA area offices, if needed
• Other duties as assigned

PHYSICAL DUTIES AND RESPONSIBILITIES

• Lift and/or carry up to 40 pounds from floor level and above at least several times per day
• The ability to work in a stationary position at a computer for long periods of time
• The ability to stand, walk, stoop, bend, twist, kneel, crouch, and climb for long periods of time
• The ability to physically restrain all sizes of pets on the floor and on the exam table
• Must be able to grasp, hold, and manipulate objects
• Possess vision abilities to detect, observe and assess, including: close, distance, color, and peripheral vision as well as depth perception and the ability to adjust focus
• Potential for exposure to anesthetic gases with proper protective measures
• Potential for exposure to zoonotic diseases Rotating patient boarding care Sundays and holidays.

REPORTING RELATIONSHIP

• Reports to: Practice Leader and/or DVM
• Nothing in this job description restricts management's rights to assign or reassign duties and/or responsibilities at any time.

Job Type:

Full-time Pay:

$22.00 - $40.00 per hour

Benefits:

Continuing education credits Dental insurance Employee discount Health insurance License reimbursement Paid time off Retirement plan Uniform allowance

Experience:

Veterinary experience: 2 years (Required)

Work Location:

In person