South Golden Pet Hospital in Golden, CO is looking for a dynamic individual inspired to contribute confidently to the successful launch of a best-in-class hospital. Come grow with us while working in a brand new, locally owned, modern facility with state-of-the art equipment, servicing pets in your local community. This is a full-time, non-exempt position offering either five eight hour shifts or four ten hour shifts. While the schedule is expected to be consistent, changes may be necessary to meet the needs of a growing hospital.

Role & Responsibilities:

Customer Service Facilitate communications (phone, text, email and in-person) and cultivate positive client experiences Interact with veterinary professionals and escalate complex communications when appropriate Facilitate and manage appointment and surgical schedules Maintain accurate and up-to-date records (including client communications) Technology Focus Fielding and managing multi-line phone systems Fielding and responding to electronic communications Utilize cloud-based software application (EzyVet) Patient Care Safe and reliable restraint Advanced mathematics Support appointment related activities as needed (i.e. obtaining histories, TPRs / weights, assisting with medical records) Perform standard appointment procedures (i.e. vaccinations, nail trims, ear cleanings, etc.) Complete hospital admissions (i.e. verifying consent forms, patient information, medications, and fasting status) Perform routine technical procedures including but not limited to venipuncture, IV catheter placement, and fluid therapy administration (including calculation of rates of flow) Induce, maintain and monitor patients under sedation and general anesthesia Perform therapeutic procedures and complete diagnostics (including laboratory and radiology imaging studies) Assist with surgical and dental procedures as directed Equipment Perform routine maintenance (as needed) to ensure equipment is in working order Clean and care for surgical instruments (including wrapping packs and managing the autoclave cycles) Assist with inventory management (as directed) Facilities Maintain a clean and inviting environment, adhering to OSHA requirements Comply with and complete requirements related to the administration and management of controlled substances, ensuring DEA compliance Training Participate in the development and training of other technicians and veterinary assistants (under the direction of the PM and Medical Director) Participate in annual compliance training programs, including radiation safety

Compensation & Benefits:

Competitive salary CE / Discretionary allowance Paid time off Paid holidays Pet discounts 401(k) Medical benefits - Employer contributed premiums Dental / Vision benefits available Scrub allowance Success in this

Role:

1+ years of veterinary experience Experience working with exotics preferred 4+ years of customer service experience Associate or bachelors degree preferred

VTS / LVT / RVT

certification (required, or can be reinstated within the first ninety days) A strong passion for helping others High emotional intelligence and effective communication skills, especially in receiving and responding to feedback Proficiency with conflict resolution Ability to communicate confidently and compassionately with veterinary professionals across different roles Excellent time management and organizational skills, with the ability to multitask and prioritize tasks efficiently Strong personal accountability, reliability, attention to detail, and commitment to following through on responsibilities

Pay:

$25.00 - $28.00 per hour

Benefits:

401(k) Continuing education credits Employee discount Health insurance Paid time off Professional development assistance Uniform allowance

Work Location:

In person