Are you an experienced LVT who loves veterinary medicine but is ready for a role that goes beyond the traditional technician position? Do you enjoy talking with people, building relationships, problem-solving, educating others, and being part of the bigger picture? If so, this may be the opportunity you've been looking for. Animal Dental Specialists of Nevada is looking for an experienced Licensed Veterinary Technician to join our dental specialty hospital as a Referral Coordinator / Customer Service Liaison. This is not your typical LVT position. You'll use the clinical knowledge and experience you've built throughout your veterinary career, but instead of spending the majority of your day restraining patients, placing catheters, or working in treatment, you'll use that expertise to build relationships with veterinary hospitals, coordinate referrals, support clients, and help grow our specialty practice. Some days may include visiting referring hospitals, while other days may be focused on coordinating referrals, communicating with veterinary teams and clients, creating marketing content, and supporting our customer service team. Your clinical experience matters in this role. You will need to understand veterinary records, dental terminology, treatment recommendations and common dental conditions so you can communicate confidently with veterinary professionals and help connect them with our clinical team when medical questions arise. You'll become an important connection between our specialty hospital and the veterinary community throughout Las Vegas. Responsibilities include (but are not limited to): 1. Build Referral Relationships Develop and maintain strong relationships with local veterinarians, technicians, practice managers, and veterinary hospitals. Visit referring veterinary practices throughout the Las Vegas area to introduce our services, deliver marketing materials, answer questions, and share important updates. Serve as a consistent point of contact for our referral partners. Identify opportunities to strengthen and improve the referral experience. Represent Animal Dental Specialists of Nevada professionally throughout the veterinary community. 2. Coordinate Referrals Track incoming referrals and ensure timely follow-up. Communicate with referring veterinary hospitals regarding referrals, scheduling, records, and follow-up. Help coordinate receiving or sending medical records, diagnostics, and other information needed for referred patients. Ensure referring veterinarians receive appropriate updates regarding their patients. Work closely with our veterinarians and clinical team to ensure accurate and timely communication. Track referral inquiries, scheduled appointments, and other referral metrics to help identify opportunities to improve the referral process. 3. Support Customer Service & Marketing Help ensure our customer service/reception area is covered from 7:30 AM-6:00 PM, Monday-Friday. Assist with reception and client service duties (i.e. answering phones and responding to emails) when needed. Assist with creating engaging educational and community-focused social media content that represents our specialty hospital and veterinary team. Assist with website content such as blog posts, and event announcements. Collaborate with our website management team. Work with the Practice Manager and DVM owner to develop and implement referral and marketing strategies. Compile referral data and provide regular reporting to identify opportunities for growth.

Requirements:

We're looking for someone who has experience, confidence, and a genuine interest in people and communication.

• Current Nevada LVT license .
• Minimum 3 years of veterinary clinical experience.
• Strong veterinary medical knowledge.
• Dentistry or specialty experience is a plus.
• Knowledge of the Las Vegas veterinary community strongly preferred.
• Excellent verbal and written communication skills.
• Comfortable communicating with veterinarians, technicians, practice managers, and clients.
• Highly organized with excellent attention to detail and follow-through.
• Able to manage multiple priorities and stay on top of communication.
• Friendly, professional, confident, and relationship-focused.
• Self-motivated and comfortable taking initiative.
• Excited by the opportunity to help develop and shape a new role and referral process.
• Reliable transportation and willingness to use your personal vehicle for local referral outreach.
• Maintain a polished and professional appearance and represent Animal Dental Specialists of Nevada positively in all interactions with referring hospitals and the veterinary community.

Benefits:

• Health Care Plan (Medical, Dental and Vision)
• 401K-Life insurance
• PTO
• Discounted Veterinary Services
• Mileage reimbursement for approved work-related travel

Pay Range:

$25-28/hr

Work Location:

In person This role gives you the opportunity to take everything you've learned as an LVT and apply it in a new way by building professional relationships, educating veterinary teams, supporting patients and clients, and helping shape the growth of a specialty practice. If you're an experienced LVT who is ready to take your career in a different direction while staying connected to veterinary medicine, we'd love to meet you.

Pay:

$25.00 - $28.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Employee discount Health insurance Paid time off Uniform allowance Application Question(s): Do you currently hold an active Nevada Veterinary Technician License? This position is primarily focused on referral coordination, relationship-building, communication, and customer service rather than hands-on clinical duties. Is this type of role what you are looking for? Do you have reliable transportation and a valid driver's license that you can use for local work-related travel?

Work Location:

In person