IT Specialist/Administrator

Full-time
IT SpecialistAdministrator
Posted on 13 May 26 by Tina Dudrey
Norfolk, NE $ - $ Job Description
We are hiring an IT SpecialistAdministrator who will serve as the primary technology support resource for a Nebraska-based organization. This person will manage day-to-day IT operations across multiple field locations, including hardware, networking, POS systems, ERP platforms, user support, and troubleshooting. The role is highly hands-on and field-based, requiring someone comfortable working independently, traveling between sites, and resolving technical issues from start to finish.
Top 4 Skills
IT infrastructure and systems support
Network and Wi-Fi troubleshooting
ERPPOS administration (Epicor, Eagle, or similar)
Multi-site desktop and hardware support
Responsibilities
Support desktops, laptops, printers, POS systems, and store technology across multiple Nebraska locations
Troubleshoot hardware, software, networking, and connectivity issues
Administer and support Eagle, Epicor, and related business systems
Manage Wi-Fi infrastructure, security systems, and user access
Travel between Nebraska locations to provide onsite technical support
Act as the sole internal IT resource for the organization
Partner with leadership to identify operational technology needs
Own technical issues through full resolution and follow-up
Qualifications
3-5 years minimum experience in IT administration, desktop support, or systems support
Strong troubleshooting experience across hardware, software, and networking
Ability to work independently with minimal supervision
Comfortable supporting multiple remote or branch locations
Strong communication and customer support skills
Nice to Have
Experience with Epicor, Eagle, or other ERP systems