Job File Coordinator - Disaster Restoration

Immediate hire! Are you a person who makes things happen? Are you extremely organized and detailed? Do you like a job where your role is a critical part of the company's success? We're seeking someone who is professional, driven, great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment! Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Job description Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports. Job Duties Answer incoming phone calls Provide excellent customer service Fill out First Notice of Loss for incoming insurance claims Manage water mitigation claims Maintain company database Perform detailed and accurate data entry Schedule and coordinate appointments for estimates, service and job follow up Perform internal job file quality audits Plus more... Minimum Requirements 2+ year(s) of administrative or office-related experience Xactimate experience Experience with quality assurance and/or scheduling a plus Experience in Service industry environment a plus Ability to multi-task Capability to work in a fast paced, team-oriented office environment #

INDT Job Type:

Full-time Pay:

$23.00 - $24.00 per hour

Benefits:

401(k) Health insurance Paid time off

Experience:

administrative or office-related: 1 year (Required)

Xactimate:

1 year (Preferred)

License/Certification:

Driver's License (Required) Ability to

Relocate:

Sussex, WI 53089: Relocate before starting work (Required)

Work Location:

In person